Tag: hosted IT

How Outsourcing Helped “Save” Detroit | Article

How Outsourcing Helped “Save” Detroit | Article

In polarized, political America, many people believe outsourcing and offshoring are a big reason why unemployment remains stubbornly high. But the truth is outsourcing is also helping America survive and thrive. Did you know one of America’s fastest growing companies is an outsourcing service provider in metro Detroit? Secure-24 Inc., a provider of managed IT […]

Keeping it Simple: The New Model for IT Service Management | White Paper

Keeping it Simple: The New Model for IT Service Management | White Paper

Today’s IT infrastructure has a lot of moving parts. There have always been the servers, network, security concerns and desktops to deal with – along with standard and custom applications. Enter cloud, virtualization and mobility, and that complexity moves to a whole new level. In addition to desktops, IT personnel have to find a way […]

Oracle On Demand – The Premiere Cloud Service for Oracle Software | Service Provider

Oracle On Demand – The Premiere Cloud Service for Oracle Software | Service Provider

Software. Hardware. Complete. Oracle On Demand is the premiere cloud service for Oracle software. Operating the world’s largest Oracle cloud with over 250,000 CPUs, Oracle On Demand customers get increased business performance faster, with reduced risk, and at a lower cost. Oracle On Demand has been serving customers for over a decade. With over 20,000 […]

How Outsourcing Transformed a Hotel Operator into a Services Company | Article

How Outsourcing Transformed a Hotel Operator into a Services Company | Article

When this outsourcing relationship started, Grupo Posadas was a hospitality provider in Latin America. Today, it has transformed itself into a services company with multiple revenue streams in a variety of vertical markets. Grupo Posadas formed four new companies based on the platform it created with Oracle On Demand.

SaaS Replaces Traditional CSR-Based Medical Records Processing Saving 50 Percent | Article

SaaS Replaces Traditional CSR-Based Medical Records Processing Saving 50 Percent | Article

Billing and administrative back-office work for medical insurance providers can be a time-consuming manual process, especially for mid-range service providers. Using a SaaS service provider that offers optical character recognition eliminates manual processes. Outsourcing keeps administrative costs in line and pays patients on time.

Application Management Outsourcing Services Provide Bigger Bang for the Buck | Article

Application Management Outsourcing Services Provide Bigger Bang for the Buck | Article

Companies are placing more focus on ensuring software products deliver real impact to business needs and also growth to the business, observes Mohammed Haque, Genpact’s Vice President and Head, Enterprise Solutions Service practice. It’s more than just acquiring software for operations; the focus is now on getting the most value out of software assets and […]

Outsourcer Puts Spice in Australian Food Company’s Hosted Payroll | Article

Outsourcer Puts Spice in Australian Food Company’s Hosted Payroll | Article

When a legacy payroll system and its supplier became a burden to an Australian food company, it had to decide what to do: bring the process back in house or find an outsourcing partner. The company selected Aussiepay’s hosted ASP model. The result: the company cut its weekly payroll time in half and reduced administration tasks with self-service, in addition to being able to interface directly with government tax offices.

Salt Lake City Airport’s Gift Shops Cut Theft, Improve Inventory Control Thanks to Hosted Solution | Article

Salt Lake City Airport’s Gift Shops Cut Theft, Improve Inventory Control Thanks to Hosted Solution | Article

Travelers flying in and out of Salt Lake City International Airport love to buy Utah T-shirts. Before switching to a hosted retail software solution, the Air Terminal Gifts stores frequently ran out of stock, thereby losing sales. Today the warehouse delivers stock to stores running low before they run out. Hosting also eliminated both the corporate and store servers.

An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore | Article

An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore | Article

Consumer-directed healthcare (CDH) is causing payors to determine how to meet the challenge of adjusting existing technology so it services individual clients, not just groups. Payors have four choices. One of those, a CDH defined-care platform in an outsourced model is finding great success in the marketplace. Here’s why.

Applications Provider Boosts Sales, Reduces IT Requirements for Insurer | Article

Applications Provider Boosts Sales, Reduces IT Requirements for Insurer | Article

In 2003, the life-insurance division of The Phoenix Companies needed to replace its obsolete contact management system, its fourth in 10 years. An on-demand model makes the company’s various programs work together smoothly. The result: projects need 75 percent fewer resources.

Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management | Article

Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management | Article

Labor and food costs comprise 60 percent of a fast-food restaurant’s overall costs. Software solutions can efficiently manage the business, but they’re often not cost-effective for small to mid-size businesses and franchisees. Here’s how many restaurant owners benefit from a restaurant-management solution in an outsourced hosted ASP model.

Infocrossing Introduces Managed Application Services, Providing Four Key Business Benefits to Buyers | Article

After repeated requests from its clients, Infocrossing expanded its Enterprise Application Services to include Managed Application Services (MAS), a cross-platform suite that includes all aspects of ERP application outsourcing. We married best practices around infrastructure capabilities with our PeopleSoft and JD Edwards ERP expertise, explains Jim Turner, Director of Managed Application Services.

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization | Article

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization | Article

Most retailers lack the ability to efficiently process their vendor-performance information into knowledge that allows them to avoid or recover unnecessary costs from inaccurate shipments. However, there’s an outsourced solution that brings visibility into vendor operations, creating huge competitive advantage. Read what it did for Gottschalks and other retailers.

Outsourcing Provider Helps Pep Boys Double Key Managers Quickly, Affordably | Article

Outsourcing Provider Helps Pep Boys Double Key Managers Quickly, Affordably | Article

Pep Boys had to double its regional managers virtually overnight. The company wanted to promote from within but had no systematic way to locate the employees who might be good candidates. Outsourcing solved the problem.

ISP Partners with Remote Content Provider to Enhance the Country’s Food Chain | Article

ISP Partners with Remote Content Provider to Enhance the Country’s Food Chain | Article

Today farmers can harvest the information they need for their agribusinesses using an unlikely resource, their Internet Service Provider (ISP), who partnered with an ASP to grow a useful portal.

Trends Highlight Changes in the Way Companies Will Do IT Outsourcing in 2007 | Article

Trends Highlight Changes in the Way Companies Will Do IT Outsourcing in 2007 | Article

IT outsourcing is no longer a commodity. Here’s a run-down of recent trends demonstrating IT outsourcing is becoming integral to top-line growth. Read about new business models, new functions being outsourced, and other changes that will impact ITO deals next year.