EXL, a leading business process solutions company, has announced it has been recognized as a Major Player in a new IDC MarketScape: Global Professional Services Firms for Utilities Customer Operations, 2015 Vendor Assessment. “We are delighted to be recognized as a Major Player in the IDC MarketScape for our utilities customer operations,” said Madhavi Dahanukar, […]
Syntel, Inc. is a NASDAQ-listed, global provider of IT services and KPO solutions, aiming to enhance clients’ business efficiency and reduce operational costs. Our portfolio of solutions includes a wide range of technology solutions and services, with an elite clientele of Global 2000 organizations in the BANKING & FINANCIAL SERVICES, HEALTHCARE & LIFE SCIENCES, INSURANCE, MANUFACTURING, and RETAIL, LOGISTICS, TRAVEL & TELECOM INDUSTRIES. History […]
Wipro Voice: A Conversation with NS Bala, Senior Vice President and Global Head, Manufacturing Business Unit, Wipro Technologies and Member, Wipro Council for Industry Research Today’s resource-constrained world has elevated sustainable manufacturing to the status of an imperative. Sustainable manufacturing, which spans all manufacturing activities and value chain processes, is all about delivering products and […]
Outsourcing Accounts Payable Yields Operational Efficiency and Happy Vendors for G&K Services | Article
G&K Services stored its paper accounts payable at offsite storage facilities. If there was an invoice dispute, it could take several weeks to resolve because of the inefficient paper retrieval process. Then it outsourced. Now authorized personnel can seamlessly retrieve archived documents with a single click.
Success threatened Wellington Technologies. The HP maintenance provider signed a big contract, but the scope of the win was beyond the capabilities of its existing parts delivery system. And the fact that its parts delivery agreement had penalties didn’t help. After paying those penalties, the company outsourced to meet its delivery challenges and enhance its capabilities.
Going global and going green are two new directions supply chain outsourcing is heading. Like other BPO processes, IT and services are converging. And our experts see two new areas for supplier growth. Here’s what else the experts expect. Going global: the move to right-shoring Navanit Samaiyar, Senior Vice President, Procurement and Supply Chain services […]
GoldLantern designs Bluetooth and iPod/MP3 devices, which it sells through distribution agreements with Fry’s Electronics, Costco, Wall-Mart, and Micro Center. Thanks to outsourcing the distribution and logistics to Suddath Logistics/Centra Worldwide, the company operates with less than 15 employees.
Each day the oil giant has 300 tanker trucks distributing up to 15,000 gallons of gasoline to filling stations across the United States. But a glaring shortage of qualified drivers, both long-haul employees and short-haul contractors, was so acute that it became a critical HR challenge. Too many tankers sat idle because of this driver shortage ? until ExxonMobile went the RPO route.
SaaS Enables Next-Generation Inter-Warehouse Inventory Visibility for Supply Chain Management and 3PL Industry | Article
The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It’s cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.
Oracle’s Tibor Beles believes buyers are more interested today about what is under the hood of providers’ service offerings. That’s why he believes providers are focusing on automating BPO. He also shares ideas about how providers can increase their sustainability.
Not all logistics services are the same. Many do not pick up loose items and lack the capability to create specialized crating for hi-tech equipment and other costly items delivered worldwide. Here’s what two companies found when they went searching for the best deal in logistics services for their products.
Within the manufacturing industry, outsourcing plays an important role beyond the processes associated with just manufacturing products. Here is the story of what’s taking place behind the scenes with surplus equipment.
Retailers first began outsourcing to cut costs. Now the strategic goal is to achieve top-line growth. And that requires business transformation. Retailers have two choices to get there.
Customs compliance today is daunting. Outsourcing gives importers access to technology that automates and integrates the process.
One of the first value outcomes resulting from shifting ownership of Michelin North America’s logistics process to outsourcing provider, TNT North America, was a $70Million cash flow increase in just one day. The money was then invested in critical strategic objectives. That was just the start of several transformational initiatives the two successfully achieved.