Tag: Royal Bank of Canada

Offshoring Meets the Bank’s Business Demands | Article

Offshoring Meets the Bank’s Business Demands | Article

Royal Bank of Canada had more ADM projects than people to meet the expanding list, requiring it to somehow augment its ADM resources. Offshoring was the answer. However, a few areas of the bank had dabbled in offshoring with mixed results. No one shared learnings across the enterprise or coordinated governance or infrastructure. This relationship with iGATE did both and helped the bank grow.

Handling an Emergency: Outsourcing Provider Delivers Creative Solutions in Times of Crisis | Article

Handling an Emergency: Outsourcing Provider Delivers Creative Solutions in Times of Crisis | Article

Neither a banking software glitch nor an international blackout kept Ceridian Canada’s payroll customers from receiving their paychecks.