Lean principles, exemplified by the Toyota Production System (TPS), have become a much-copied methodology in the operations community. But can you translate TPS principles geared to the shop floor to IT outsourcing? Wipro and an academic team headed by Bradley Staats at the University of North Carolina decided to find out. Here’s what they did.
Toyota Motor Sales realized it was time to upgrade its IT systems. Outsourcing saved money and created greater efficiencies because the auto maker was able to use its existing (and expensive) talent more effectively.
Manufacturers are increasingly willing to spend money on outsourcing to save money. Old skill sets are disappearing, making the cost of finding the right talent a primary driver in choosing outsourcing.