Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
While honesty is a prized characteristic of any employee, it is an absolute necessity for employees of gaming companies. Here’s how outsourcing helps Boyd Gaming deals with hiring challenges.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.
Ulad Radkevitch
Small-to-medium businesses in the US are turning to IT experts in Romania. Cost is not the only consideration. They say Romanians are harder working and more reliable with deadlines In addition, they didn’t pester them with requests for payment before the job was completed.
Outsourcing Center, Kathleen Goolsby, Senior Writer
In the highly competitive travel and tourism industry, innovation and time to market with products and services are crucial to success. Small companies can compete with larger enterprises by outsourcing because it enables them to move beyond the constraints of their in-house resources.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Call centers can impact a travel agency’s market share because of the large number of customer interactions. Yet a March study of North American consumers sounded an alarm for call centers that don’t have the requisite technology to ensure satisfactory customer experiences. Here’s how two travel-related businesses solved that technology problem.
John Harney, Business Writer
With competition intensifying, outsourced travel management providers are analyzing spend and integrating their tools with their buyers’ back end systems to stand out from the pack, which now includes traditional procurement service providers.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Danka has an HR solution others may want to copy: It outsourced its entire HR function to Gevity. Here’s how it works.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The firm wanted to know how senior IT executives dealt with the security risks involved in outsourcing. The result is a new report, Outsourcing Security: Concerns Growing. Suppliers, here’s what matters to IT buyers.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Government outsourcing deals in the US have taken on significant new characteristics. Here are the big changes that put government deals on a par with commercial deals.
Bruce Leshine, Jorden Burt LLP
Outsourcing your IT doesn’t relieve you of security obligations. Try telling the CEO that it’s alright that you lost customer information because we have an IT outsourcing contract. Just don’t tell him about the supplier’s limitation of liability provision. Attorney Bruce Leshine shares legal ideas to protect your data in an outsourced environment.
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