Research & Insight

Year archives: 2015

Avasant Partner Adrian Quayle is Inducted into the IAOP’s Leadership Hall of Fame

meenusuri

October 21, 2015 – Los Angeles, California — International Association of Outsourcing Professionals (IAOP), the premiere global outsourcing association has inducted Avasant Managing Partner – Europe, Adrian Quayle into the prestigious Outsourcing Hall of Fame at the 2015 European Outsourcing Summit from October 18-20, 2015, at the Marriott Hotel, in Frankfurt, Germany. Adrian Quayle is …

Data and Digital Convergence in the Era of COVID-19 Driving Change

Outsourcing Center, Barbara Lewis, Business Writer

“The mandates to improve care, advance quality and share information, combined with the constant pressure to reduce costs within the healthcare ecosystem, demand far greater collaboration and coordination than ever before in U.S. healthcare.” Ralph Burns President, Healthcare and Life Sciences, NTT DATA In the United States, the healthcare ecosystem is moving briskly toward a …

NTT DATA, FlexTech Join Forces to Deliver ‘Best in Experience’ Implementation Support for HealthEdge HealthRules Payor, HealthRules CareManager Solutions

Angie Wilson

NTT DATA Inc., a leading IT services provider, and FlexTech, a leading healthcare information technology consulting company, together announced a strategic partnership that will leverage their ‘Best in Experience’ team of HealthRules Payor and HealthRules CareManager professionals, to deliver a performance-based implementation experience that will allow a more predictable and value-based experience. The combined market …

Explosive Growth Digital Transformation

Mike Sarantopoulos, SVP, Insurance Practice, NTT DATA, Inc

A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective strategies for overcoming internal obstacles to digital transformation and the crucial role data plays in any insurance carrier’s business. Additionally, it clarifies the foundational capabilities that are key to a successful digital transformation initiative. They include: Driving business transformation with …

Mycroft Team Joins EY to expand cybersecurity capabilities through Identity and Access Management

Angie Wilson

Acquisition will enhance EY’s ability to quickly and efficiently deliver critical cybersecurity services EY has announced the Mycroft team, a leading provider of cloud-based identity-as-a-service (IDaaS) and identity and access management (IAM) services designed to help protect digital assets and enhance business productivity, has joined Ernst & Young LLP in the US. The deal will …

The Shift to a Patient-Centric Healthcare Ecosystem

Adam Nelson, Vice President, Industry Solutions, HealthCare and Life Sciences, NTT DATA

Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem, primarily due to the multitude of participants who want to view what they need, when they need it, via the channel they prefer. Additionally, it all must be their information, and it must be accurate. Thus it has become imperative …

What is Outsourcing?

Outsourcing Center, Staff Writer

Outsourcing: Leveraging External Expertise for Business Optimization in a Competitive Landscape Outsourcing, defined as the delegation of a business process to an external service provider, has long been a prevalent practice among various organizations. By outsourcing certain aspects of their operations, companies can focus on their core competencies while relying on specialized expertise for other …

Top Ten Reasons Why Outsourcing Fails | White Paper

Outsourcing Center, Karthik Nagendra, Business Writer

Here are our top 10 reasons why outsourcing fails. The rich and long history of outsourcing—now around 200 years if you consider outsourcing for agriculture, manufacturing, accounting, and now medical opinion—has evolved to be a more complex process over the years. Today’s outsourcing is for tasks that are mission-critical for enterprises worldwide. These include outsourcing …

Insurance Carriers, Take Note: Explosive Growth Is No Accident

Outsourcing Center, Barbara Lewis, Business Writer

Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and legacy systems have been the bane of insurance carriers for years, hampering not only the efficiency of their internal operations, but also impacting the way they engage with agents and customers. For example, if it’s too complicated for independent agents …

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