Author: Debbie Fisher, Business Writer, Outsourcing Center

You knew John Smith was a great fit to energize your marketing organization. But can a few tools turn him into a data scientist? If you think so, you may be kidding yourself. Worse yet, without exploring new cloud business intelligence (CBI) tools you may be shortchanging your organization from obtaining rich insights to help with critical business decision-making. Sorting out your options and estimating your ROI is not as difficult as you may think. CBI tools have become a basic requirement in nearly every vertical industry and across multiple departments including marketing, finance, sales and human resources to name…

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Although the definition of cloud computing is still evolving, it hasn’t slowed the adoption of applications being deployed in the cloud. Looking back five years, Ajay Srivastava, VP of Product Management and Strategy at Oracle Managed Cloud Services, recalls early conversations with other IT industry executives about client server computing as the advent to a new era of a shared computing model. Discussions quickly gave way to utility computing and heralded what has been known as cloud computing. Ajay predicts that organizations looking to deploy a new application are now automatically considering a cloud-based solution, considering past investments as sunk…

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In 1984, Wendy’s coined the slogan “Where’s the beef?” For outsourcers, the answer in 2014 is unanimous—it’s business outcomes. Gone are the days of labor arbitrage. “Technology is changing so fast that the focus is now on outcome-based models where value is driven from measuring business impacts and linked to compensation,” predicts Lalit Dhingra, President of NIIT Technologies. Tracing the changes he’s seen in the evolution of the outsourcing market over the past 20 years, Amitava Sengupta, Global Solutions Head at HCL, agrees that today’s buyers expect clear business benefits. “Generation 1.0 outsourcing was centered on time and materials, tactical…

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Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage and compute power, cloud solutions are freeing users from the limits of their smartphones, tablets and PCs allowing them to access unlimited resources and pay only for what they need. But how do providers of cloud services and solutions move beyond their initial offerings to these consumers and business customers and cross the “cloud chasm?”  Gartner Group released a report recently estimating that the worldwide cloud market is worth about $131 billion in 2013.¹ Successfully crossing the chasm will allow providers to capture a greater…

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Small cells that is. Whether you’re a mobile virtual network operator (MVNO) deploying services in urban or rural areas, a city official modernizing your infrastructure to attract and retain citizens, or a high tech start-up looking to join the ecosystem of suppliers emerging to address the ever growing data traffic demands, a small cell solution should be part of your plan. Or maybe you’re a mobile operator with one of the 184 LTE networks already in service as of the end of July or leading the planning or deployment of another 159 networks during 2013 . No matter what stage…

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