Insider Views on Trends in Global Sourcing
…on our behalf in the United States, we want you to offer the same thing for our European business.” This is global integration versus global presence. Enterprises want global delivery…
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Managed Service Provider Makes Growth Easy for easyCar
London-based easyCar is one of Europe’s fastest growing car rental companies; it opens two new locations a week. easyCar customers, who are located in the U.K., France, the Netherlands, Spain…
Global Sourcing Changes the Way CFOs Think about Sourcing F&A Services
…wave, capitalizing on the vast English-speaking labor pool in countries like India, the Philippines, etc. Although language constraints limited the penetration of global sourcing by European buyers initially, suppliers have…
The Romanian IT Outsourcing Industry: Stable of Freelancers for the Online Marketplaces
…maintains its European development and call centers there; its call center in Bucharest provides support in 13 European languages. IT export became an important part of the economy, currently involving…
HR Outsourcing: Where It Needs To Go
…HR functions. That’s a big number. These figures are especially promising, according to Gartner Dataquest, given the relative immaturity of the European and Asia-Pacific HRO markets. The present: Suppliers with…
Breathing Life into Insurance
…Australia through Unisys Payment Services Ltd (UPSL). The UISL blueprint model is now set for expansion in Asia-Pacific and continental Europe, as well as the United States, establishing subsidiaries to…
Berlin-Based Consultants Share Insights on European Outsourcing
…posts throughout Europe, served as their spokesperson. The multinational team quickly reached a consensus that Germany is an exception to the rule in European outsourcing practices. Generally speaking, outsourcing has…
Ireland (With Help From India) Helps Boston Insurance Company Compete
…infrastructure. Monds says Northern Ireland will be the first region in Europe to have 100 percent broadband access by the end of this year. “This was a significant investment for…
What’s New in BPO
…BPO acceptance expanding beyond the United States. He sees a greater acceptance in western Europe. In Asia-Pacific he says companies are growing so rapidly “they decide to outsource from day…
IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model
…other Asian locations and more near shore options–Latin American and Canada for US buyers and eastern Europe for western European buyers. Business continuity is one reason; buyers don’t want to…
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…of the service. Meanwhile, a user from Australia applauded the courteous demeanor of the agents, turning an otherwise annoying situation feel bearable. Feedback from Europe echoes this theme, with many…
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Cigarette Manufacturer Rolls Out VoIP
…in Eastern Europe and Southeast Asia than traditional phone calls because these countries have poor landline infrastructure. How Outsourcing Helps the Manufacturer Stay Ahead of the Pack Moebius says “the…
New Market Factors Driving an Outsourcing Staple–Contract Manufacturing
Though most of Europe and the United States use the Internet, over 85 percent of the world’s population can’t because underdeveloped countries haven’t built the infrastructure to support online services…
Janney/WIT: 1Q13 First Take-Results in Line, Guidance Light | Market Analysis
…Wipro was down -1.7% (-0.9% onsite and -2.0% offshore), vs. -3.7% for Infosys and -1.1% for TCS. Europe, an area of concern for investors, grew 0.3% for Wipro (vs. -8.4%…