Research & Insight

Research & Insight

advantages of outsourcing

BPO Study’s Surprising Findings on Value and Long-Term Intent in Outsourcing Relationships

Outsourcing Center, Kathleen Goolsby, Senior Writer

Buyers of outsourced services want their service providers to invest in technologies that bring continual improvement to the outsourced processes. Providers want to invest only where it is also beneficial to their margins in the long run. Therein lies a conflict. Are there reliable predictors of a buyer’s intent for a long-term, mutually beneficial relationship …

Midsized Firms Benefit from Outsourcing

J Ben Trowbridge

Midsized businesses frequently have the same challenges that larger organizations have. At some point, they have to standardize their internal services, like HR, in order to scale or control costs. Enter outsourcing benefits. Outsourcing the build and then taking it back after some time (Build Operate & Transfer) or by outsourcing the operations in an …

Application Management Outsourcing Services Provide Bigger Bang for the Buck

Outsourcing Center, Kathleen Goolsby, Senior Writer

Increased business agility is a big driver of the increase in application management outsourcing (AMO), notes Marc Schwarz, Senior Vice President and leader of the Oracle On Demand business. Businesses want to focus more of their resources on developing new innovations that increase revenue and profits. But he states that reducing business risk is the …

Upcoming Challenges and Opportunities in Healthcare Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Thanks to the American Recovery and Reinvestment Act (ARRA) (the economic stimulus package for the U.S. economy), healthcare reform, and the Health Information Technology for Economic and Clinical Health Act (HITECH), the next five years will see a dramatic increase in outsourcing in the healthcare industry. But there are significant challenges for decision makers beyond …

Connect with a Sourcing Advisor at Outsourcing Center

"*" indicates required fields

Let’s talk more

Consult Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.