Ensuring Aligned Interests in a Public-Sector Outsourcing Relationship
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing cannot succeed unless both parties’ interests are aligned and they can manage to overcome inherent conflicts. In deals with government clients, there will always be an inherent conflict of interests. We studied a highly successful Canadian government relationship. This article shares their relationship best practices and framework that keeps their interests aligned.