Outsourcing Center, Kathleen Goolsby, Senior Writer
With industry experts predicting such a high degree of change in outsourcing over the next five years, Outsourcing Center asked Peter Bendor-Samuel, an industry pioneer and thought leader, for insights and predictions as to exactly where the industry is headed and what’s driving that movement. Bendor-Samuel, CEO and Founder of Everest Group, an advisory firm …
Outsourcing Center, Kathleen Goolsby, Senior Writer
Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different kind of IT and support environment than what we had just a few short years ago.” Here’s how he describes this new environment: More sensors deployed in more parts of a customer’s business giving organizations a deeper understanding of their …
Outsourcing Center, Kathleen Goolsby, Senior Writer
If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.
Outsourcing Center, Kathleen Goolsby, Senior Writer
What’s the difference between a shared services model and an outsourcing model? A publishing company found out . . . the hard way. Fortunately they’ve had a dynamic turnaround and know the benefits of outsourcing.
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