Research & Insight

Research & Insight

ASP

An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore

Outsourcing Center, Kathleen Goolsby, Senior Writer

Consumer-directed healthcare (CDH) is causing payors to determine how to meet the challenge of adjusting existing technology so it services individual clients, not just groups. Payors have four choices. One of those, a CDH defined-care platform in an outsourced model is finding great success in the marketplace. Here’s why.

Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

Labor and food costs comprise 60 percent of a fast-food restaurant’s overall costs. Software solutions can efficiently manage the business, but they’re often not cost-effective for small to mid-size businesses and franchisees. Here’s how many restaurant owners benefit from a restaurant-management solution in an outsourced hosted ASP model.

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization

Outsourcing Center, Kathleen Goolsby, Senior Writer

Most retailers lack the ability to efficiently process their vendor-performance information into knowledge that allows them to avoid or recover unnecessary costs from inaccurate shipments. However, there’s an outsourced solution that brings visibility into vendor operations, creating huge competitive advantage. Read what it did for Gottschalks and other retailers.

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

AMO, a debt collection firm, looked at a number of suppliers, then set up a 60-day champion/challenger test. Who could collect more money–AMO’s dialer or the supplier’s system? We wanted to test their situations under combat conditions, says Michael Chamberlain, AMO’s President.

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