Research & Insight

Research & Insight

billing

How Financial Incentives Encouraged the Revenue Cycle Staff to Bring in Extra Millions

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Northern Arizona Healthcare wanted to become one of the top three hospitals in Arizona. Today its executives believe it is as good as any hospital in America. Its new IT system provides easy-to-access, real-time data for its medical staff. The hospital established a $1 million annual bonus if Perot Systems met four stringent financial criteria in its revenue cycle work.

Diagnosis: Losing Money Hand Over Fist

Outsourcing Center, Kathleen Goolsby, Senior Writer

Some medical practices think that simply automating billing and collection processes will put an end to chasing dollars from insurance companies. But a number of things can go wrong. This unique service provider ensures the front-end processes and workflows match the outsourced system and processes — otherwise, the billing processes cannot succeed.

Just What the Doctor Ordered

Outsourcing Center, Kathleen Goolsby, Senior Writer

As healthcare professionals strive to focus on their core competencies and become more efficient and cost-effective, they turn to outsourcing as a solution. Buenaventura Medical Group (BMG), a 50-doctor, multi-specialty group with five locations and 100,000 patients, made that decision five years ago. In efforts to stay ahead of their competition, they realized that printing and mailing their patient statements was sorely in need of process improvement.

Wireless Billing Complexities Crave Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Current communication providers will need to revamp their system to handle billing processes for wireless services. Thomas Tunstall, Ph.D., at KPMG Consulting LLC, explains that the revenue streams that have come from voice will increasingly shift to data. Traffic from applications data traveling through the Internet will be usage based, rather than minutes based.

Watertight Plan

Outsourcing Center, Kathleen Goolsby, Senior Writer

Plainfield’s Town Council decided to use Competitive Government Strategies, Inc. as its consultant for the procurement process. They had seen its president’s success when he had implemented in earlier years the privatization of the operation and maintenance of the Indianapolis sewer utility and the utility billings. Plainfield wanted to take a similar approach…

Connect with a Sourcing Advisor at Outsourcing Center

"*" indicates required fields

Let’s talk more

Consult Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.