Independent Insurance Agencies Embrace Outsourcing to Thrive in a Challenging Market
Outsourcing Center, Patti Putnicki, Business Writer
It’s not easy being an independent insurance agent these days. Margins are down, the market is soft and direct sellers are promoting a virtual, ‘click-and-pick’ approach to an industry traditionally built on personal relationships and trust. To increase profitability, these agencies have to run lean, automating as many processes as possible. However, even with the …