Outsourcing Center, Karthik Nagendra, Business Writer
The healthcare industry may have been cautious to a fault until recently, but it is readily embracing new technologies including the cloud to serve customers better. Welcome to the era of cloud robotics. Recently, articles have popped up highlighting how robots will help with procedures connected to hair transplants. While helping people look good is …
Outsourcing Center, Patti Putnicki, Business Writer
There’s a reason the term is “outsourcing partner”. We’ve all heard it, or said it, a million times: Our outsourcing engagement works because of the relationship. It is a partnership, not a buyer-vendor arrangement. And for the most part, that statement has held true. Traditional outsourcing typically involved a 10-plus-year contract, along with a real …
Outsourcing Center, Karthik Nagendra, Business Writer
Those who thought cloud computing was just a passing fad are learning that it is made of more solid stuff. That said, severe competition could still rip a large hole through some clouds. Read on for some pointers to stay afloat. Even as we talk, the two companies that dwarf all other cloud providers, Amazon …
Debbie Fisher, Business Writer, Outsourcing Center
In 1984, Wendy’s coined the slogan “Where’s the beef?” For outsourcers, the answer in 2014 is unanimous—it’s business outcomes. Gone are the days of labor arbitrage. “Technology is changing so fast that the focus is now on outcome-based models where value is driven from measuring business impacts and linked to compensation,” predicts Lalit Dhingra, President …
Outsourcing Center, Karthik Nagendra, Business Writer
What’s new in the data center? Last year, the buzz was around “fabric data centers” as organizations began to worry about costs. Did it make sense to have dedicated and expensive network, computing and storage resources around applications even if the IT infrastructure was outsourced? Could IT infrastructure costs be brought down? CIOs were under …
Outsourcing Center, Samuel Crow, Senior Business Writer
Part of the charm of cloud computing for many corporate leaders is its seemingly simple set up: sign on the dotted line, flip a switch, and the service is up and running. But taking that first step too lightly can lead to complex and costly problems down the road for cloud buyers – that is, …
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