A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes…
HR outsourcing went through a shake-out over the past two years due to the continual…
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
If I had to do it over again, I would change….is the lament of many executives structuring outsourcing agreements. We interviewed six who were satisfied with the plans they made. They shared a common approach: they used an advisor.
There’s a troublesome trend in decision-making processes in the outsourcing community. Here are the details, along with the best-practices suggestions.
A story of following important, fundamental steps in outsourcing to create business opportunities and a climate for change.
Fifty percent of IT outsourcing contracts for small and medium businesses don’t have service level agreements. Here’s why all buyers need them and… which ones to have …to increase your chances of outsourcing success.
The implementation and transition phases of outsourcing are fraught with complexities and unexpected challenges. Some relationships move on to meteoric success; others hemorrhage so badly at this stage that it’s difficult to recover. Why? Find out in this second in a three-part series on outsourcing relationships.