What do Buyers of Outsourcing Services Need to Understand about Diversity Management?
Outsourcing Center, Kathleen Goolsby, Senior Writer
Organizations are recognizing that diversity management in outsourcing makes a measurable difference in the potential return on investment (ROI). The diversity issue extends beyond a differing culture where offshore resources are involved. And it goes beyond ensuring that an organization employs a workforce of multiple races and ethnicities. In outsourcing, managing diversity focuses on getting …