Research & Insight

Research & Insight

employee resistance

Four Tips for Effective Management of the Outsourcing Transition

Outsourcing Center, Kathleen Goolsby, Senior Writer

The possible perils that can impact the success of an outsourcing relationship‘s transition phase are well known. These days, most buyers are as aware as service providers of the need for a robust governance framework that facilitates the parties’ identification of challenges and working collaboratively to address them quickly. Most have also read tales of …

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