Infosys Archives

Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term

Outsourcing Center, Patti Putnicki, Business Writer

16th Annual Outsourcing Excellence Award Winner 2012—Best New Process/Application: Rio Tinto and Infosys Rio Tinto is a leading international mining group, and at almost 200,000 invoices a month, is one of the largest global accounts payable operations around. Until 2009, these payables were handled in house, by separate regional onshore teams in five different countries, …

WIT: In Line Quarter, But Soft Guidance | Market Analysis

Joseph D. Foresi

Back to Market Analysis home Wipro reported IT Services results in line with expectations, but guidance fell short of estimates. Similar to Infosys, Wipro is caught in the perfect storm of facing organizational changes and a weakening demand backdrop. The sector decline has reached the stage of pricing discounts, which appear relegated to the areas …

INFY: Results Continue To Disappoint | Market Analysis

Joseph D. Foresi

Back to Market Analysis home Infosys reported results below expectations and lowered guidance. The company continues to battle a soft economic backdrop, execution risk derived from company specific changes, and an industry leading margin profile creating a potential barrier to growth. The comparatively better results of a competitor announced the same day imply that perhaps …

Industry Report Consulting and Global Outsourcing – Market Analysis

Joseph D. Foresi

Top 10 Takeaways: Intra Quarter Channel Checks Key Data Points for Your Investment Mosaic 1. Syntel optimistic about prospects (5/14/12). Takeaways: demand environment healthy, SYNT taking market share due to client service, & earnings protection from margin flexibility exists. 2. VanceInfo reports healthy results raising top line annual guidance, but EPS guidance unchanged (5/15/12). Takeaways: …

Top 10 Takeaways: CTSH’s Guidance Revives Macro Concern Data Point’s for Your Investment Mosaic – Market Analysis

Joseph D. Foresi

1. Cognizant lowers annual guidance (5/7/12) reviving Macro concerns. Takeaway: discretionary spending in Financial Services (capital markets) and pharma slow to start 2012. CTSH didn’t see the acceleration it expected in April. Hard to tell if there is another revision coming, but CTSH’s business model hasn’t changed. They have earned the benefit of the doubt. …

Outsourcing Engineering R&D Is Increasing Globally

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Indian service providers are investing in engineering labs where their scientists work on innovations and file for trademarks and patents. Global companies continue to outsource research and development. But these outsourcing relationships are different. Read how to make them successful.

How Verticalization and Business Process Utilities Will Impact Outsourced Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Transparent pricing, highly standardized processes, vertical solutions. Companies will select service providers that deliver the best quality and value-add, not just the best price. “Increased adoption of standardized solutions in outcomes-based models will drive outsourcing to become more utility based,” says Don Schulman, General Manager, Finance and Administration at IBM. “And that becomes where the …

Past and Future: Our List of Top Events in 2009 and Predictions for 2010

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

This year we didn’t need a top 10 list of important past events and future predictions. The worst recession anyone still working can remember and its impact is our list. Our experts shared their sage assessments. Here’s what they think: Top Events of 2009: ACS: The global recession – pure and simple. The current downturn …

Changes in BPO: How Technology Is Changing the Landscape

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

In its day, offshoring created a tectonic change in outsourcing. Today, new trends are bubbling to the surface that will also create a sea change, especially for BPO. Today’s way of doing things may be destined for a dusty museum five years from now. Let’s take a look at the impact of technology on the …

Areas Where Outsourcing Will Grow in the Next Five Years

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Our experts predict several areas of the industry will experience significant growth over the next five years. Predicted growth areas for outsourcing will include reverse outsourcing, verticalization, emerging markets, business analytics, healthcare, transportation, and ERP, among others. Industry trends Andrew Pery, Chief Marketing Officer, Kofax, says one of the predicted growth areas for outsourcing will …

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Infosys

Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term

WIT: In Line Quarter, But Soft Guidance | Market Analysis

INFY: Results Continue To Disappoint | Market Analysis

Industry Report Consulting and Global Outsourcing – Market Analysis

Top 10 Takeaways: CTSH’s Guidance Revives Macro Concern Data Point’s for Your Investment Mosaic – Market Analysis

Outsourcing Engineering R&D Is Increasing Globally

How Verticalization and Business Process Utilities Will Impact Outsourced Services

Past and Future: Our List of Top Events in 2009 and Predictions for 2010

Changes in BPO: How Technology Is Changing the Landscape

Areas Where Outsourcing Will Grow in the Next Five Years

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