mortgage Archives

Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009

Outsourcing Center, Kathleen Goolsby, Senior Writer

Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But the biggest impact on decision making will come from a watershed event regarding platform BPO, which occurred in 2008. Here’s what you need to know to be ready for outsourcing decisions in these aspects.

Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents

Outsourcing Center, Kathleen Goolsby, Senior Writer

Although companies have spent millions on digitizing their documents, they still face a process bottleneck in trying to close sales and other contractual agreements because they have to revert back to a costly paper process to get the documents signed–and that could take days or weeks. Now there’s an SaaS solution that reduces the process to minutes, increases productivity and customer satisfaction, and dramatically takes costs out of the process.

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work

John Harney, Business Writer

Investors buying loan portfolios want to know about the individual loans in them. Law firms do this for their clients. Before outsourcing, Zarski and Associates hired paralegals who often knew nothing about consumer credit law. Now his supplier iBridge has lawyers in Delhi and Banaglore review the portfolios. I can get an Indian lawyer for $35 an hour and a U.S. paralegal for $50 an hour. Guess which one I’ll take? says David Zarski.

Mortgage Companies Adopting Outsourcing But Cost is at the Bottom of the List

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Cost is the traditional outsourcing driver. But a new Ocwen study found meeting customer expectationss and management accountability were way more important in helping mortgage companies compete.

Research & Insight

mortgage

Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work

Mortgage Companies Adopting Outsourcing But Cost is at the Bottom of the List

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