Research & Insight

Research & Insight

operations management

Is Automation Putting The Human Workforce on Auto-Pilot?

Outsourcing Center, Patti Putnicki, Business Writer

July 6, 2013: An Asiana Airlines flight carrying 307 people from South Korea to San Francisco clipped a seawall and crashed, killing three people. Although all of the causes of the crash are still being investigated at this writing, reports indicate that one big contributing factor was the pilots’ reliance on automation. They were so …

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