Research & Insight

Research & Insight

rebadging

Six Ways BPO Looks Different

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The BPO landscape is changing as fast as the colors on the leaves as summer turns into fall. Why now? Professor Ilan Oshri, Professor of Technology and Globalization at the University of Loughborough, says the maturity of the BPO industry, experienced buyers gained with both captives and third-party service providers, and the providers use of …

Let’s talk more

Consult Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.