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Research & Insight

Research & Insight

Spherion

Digital Dilemma

Outsourcing Center, Kathleen Goolsby, Senior Writer

Without a doubt, today's competitive forces have pushed the role and importance of customer relationship management up to the top rung of the ladder to success for organizations. As it is so vital, it has become a specialized area and

Read More Digital Dilemma

Wanted: Outsourcing Provider to Reduce Recruiting Times and Employee Turnover

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

In July, 1998, a national electronics retailer approached Spherion Corporation, an Atlanta-based outsourcing provider that offers high-volume sourcing, screening and selecting employees. The retailer was facing its busy Christmas season and habitually couldn't find enough people to man its stores

Read More Wanted: Outsourcing Provider to Reduce Recruiting Times and Employee Turnover

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