Change Enhances Outsourcing Demand
Dr. Wendell Jones
Three factors in today’s global, competitive economy increase the demand for outsourcing: Technological change, Technology management, Business change.
Research & Insight
Research & Insight
Wendell Jones
Can an External Service Provider Really Do This Better Than We Can?
Dr. Wendell Jones
Critics of outsourcing often rest their opinions on assumptions that internal functions should be able to do what outsourcing vendors do if the internal organization applied good management practices and worked smarter and harder. Sometimes this may be true, but in other instances it is not.
Deciding What to Outsource
Dr. Wendell Jones
Outsourcing relationships have a better chance for success if they have an internal champion who believes in the cause. Find out what you need to know.
Preparing for an RFP
Dr. Wendell Jones
This article summarizes some of the key considerations in the next phase. The goals of this phase are to develop a detailed analysis so you can determine the current costs for the function you are planning to outsource, analyze the risks, and prepare an RFP.
Planning for an Outsourcing Evaluation
Dr. Wendell Jones
An outsourcing evaluation should follow a disciplined, managerial approach from planning through negotiation and implementation, to ongoing management of the relationship.
What skills must be present in the executive team that manages the ongoing outsourcing relationship?
Dr. Wendell Jones
Question: What skills must be present in the executive team that manages the ongoing outsourcing relationship? Answer: from Wendell Jones, Outsourcing Center Analyst
Outsourcing Responsibilities of Senior Management
Dr. Wendell Jones
A New Era for Outsourcing, By Dr. Wendell Jones When the word outsourcing came into common usage 15 or so years ago, this new business practice was usually associated with reducing cost and cutting headcount. Today, companies still look to outsourcing to reduce cost. But the global changes of the last five years have broadened the range of reasons to outsource.
Outsourcing Alliances in a Knowledge-Based Economy
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The emergence of the new economy is likely to drive outsourcing in new directions. The ability to manage alliances may be the key to outsourcing success in a knowledge-based economy. That’s how Robert Klepper reads his crystal ball. Klepper, a professor at the School of Business at Southern Illinois University’s Edwardsville campus, and Wendell Jones authored Outsourcing Information Technology, Systems and Services……