Lethem, Guyana is a remote village with little more than an airstrip and scattered mud huts. The South American town didn’t have telephones until two years ago. And the idea of using money to pay for things is still foreign to many of the 2,000 residents. Most prefer to be paid in salt because it preserves meat.
Our business is not IT, says Linda Holmes, director of Informatics Services at the Justice Department in Ottawa. Outsourcing allowed us to realign our resources so we could focus on our core competencies. We didn’t want to worry about day-to-day technology operations support…
In 1994 UNH decided to move aggressively to electronic patient records, according to Matthew Anderson, chief information officer for UHN. The goal was to transfer X-rays, charts, and lab results, along with other patient information, into a database that was accessible to any health care professional working at any of the Network’s three teaching hospitals in Toronto..
Caja de Ahorros y Pensiones de Barcelona is the largest savings and loan in Europe. The financial institution, which had $95 billion (US) in assets at end of 1999, wanted to grow even bigger. Its strategy was to do this through acquisitions, adopting the slogan, We’ll have a branch nearer to you every day…
However, global competition on the Internet is forcing them to change their views. These new pressures are compelling them to look at alternatives. Outsourcing is becoming the favorite vehicle to remain competitive in the new economy….
Companies are selecting two distinctly different options when they negotiate international outsourcing contracts. Which option is best depends on the history and operating culture of the head office, according to Robert Zahler, an attorney specializing in outsourcing at Shaw Pittman in Washington D.C…
Outsourcing is much more prevalent today than most corporate executives believe. That’s the most surprising finding of the recent Conference Board study…
Responding to the need to address simultaneous and often rapid changes in the business environment, Nortel Networks a global leader in telephony, data, e-Business, and wireless solutions for the Internet has turned to PricewaterhouseCoopers (PwC) for business process outsourcing (BPO) services.
After looking at the vital signs, the health care ASP market is healthy. Russell Sherlock, president and chief executive officer of Outsourced Administrative Systems, Inc. (OASYS), a health care ASP, says a variety of trends have coalesced to create a surge of interest in ASPs dedicated to health care…
Benoit A. Aubert and Suzanne Rivard, both professors at the Ecole des Haute Etudes Commerciales and fellows at the CIRANO in Montreal, Canada, monitor trends in outsourcing as the co-chairmen of outsourcing mini-track at the Hawaii International Conference on Systems Science. The conference, held every January, attracts the top academic papers on the subject. We are trying to provide a forum for IT outsourcing, says Aubert. HICSS attracts academics and industry leaders…
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