Transactions engines rev up value in HR outsourcing. Will they work as well with other BPO processes? Peter Bendor-Samuel looks at the workings of transaction engines in the finance and accounting space.
Global trade operations have increased dramatically in complexity, necessitating knowledge and technical expertise beyond the capabilities of most companies. Here’s what one of the world’s leading companies did to achieve its objectives in this mission-critical function.
Seventy-one percent of corporate executives say their demand for finance and accounting outsourcing is increasing, according to a new Accenture study. Cost pressures are the reason.
Gateway closed its Ireland office but still had customers in Europe, the Middle East, and Africa. Outsourcing allowed the computer manufacturer to continue to provide top service through the warranty period.
A large UK bank had to standardize its mail and document distribution. The outsourced savings topped $1 million.
TXU, an energy services company, didn’t want to waste any energy on accounts payable when SourceNet could pay bills faster, better, and cheaper. So it outsourced that process for its customers.
Boeing has 11,000 suppliers and service providers. Only one outsourcer won one of Boeing’s coveted Supplier of the Year awards. Here’s what Fujitsu did right.
When an auto insurance data supplier’s mature outsourcing relationship with its trusted vendor yields intimately collaborated development of products and services, the rubber surely meets the road.
Most companies worry about their IT security but have no idea how many threats they really receive. One health care company thought it fended off 2,000 threats a month. Outsourcing discovered the real number — 200,000 — and provided a more secure solution.
Almost 80 percent of the respondents to a Vantage Partners Study said strong working relationships with suppliers delivered at least 25 percent more value than their poor, adversarial relationships. Read the study’s list of 20 things to improve your outsourcing relationship.
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