The CFO – Moving from back-office to frontline strategy | White Paper
A case for Finance and Accounting Process Outsourcing by iGATE Global Solutions Ltd.
Archive for March, 2005
March 1, 2005 | 0 comments | Read More
A Fresh Look at the Logic of HR Outsourcing | White Paper
Companies recognize that outsourcing gives them the flexibility to respond rapidly to their own acquisitions, divestitures, and changes in business priorities. So what are the choices companies face in ensuring that HR has the technology to do its job? This Hewitt paper answers that question.
March 1, 2005 | 0 comments | Read More
Large Enterprises Cut Costs by 20 Percent through Broad-based HRO: Yankee Group Study | Article
A new Yankee Group study found large companies who outsource multiple HR processes can reduce annual costs from $5,000 per employee to under $2,000. No wonder analyst Philip Fersht predicts multi-process HRO will grow significantly in the next 36 months.
March 1, 2005 | 0 comments | Read More
Why the Midmarket is the Hottest Segment of HRO Today | Article
A new report from the Everest Research Institute found the midmarket accounted for more than half the full-service HRO transactions. Eight trends are converging to make it the fastest-growing segment of the HRO market.
March 1, 2005 | 0 comments | Read More
A Case Study: What Drove CarMax Auto Superstores to Outsource its HR | Article
When Circuit City spun off CarMax, the car retailer had no HR department. CarMax had to decide whether it should gear up PeopleSoft and keep the function in-house or outsource. Outsourcing won because of the supplier’s depth of functions in addition to the cost savings.
March 1, 2005 | 0 comments | Read More
Convergys Study: Companies Don’t Have Workforce Agility and It’s Costing Them Plenty | Article
A Convergys-sponsored study on workforce agility discovered many companies are overspending as much as 10 percent through things like excessive headcount and inappropriate training. And they could add another 10 percent to the bottom line if they hired the right people. Bonnie Tichman explains.
March 1, 2005 | 0 comments | Read More
Why Indian Suppliers Are Moving to Tier 2 Cities | Article
Labor pools and infrastructure in India’s outsourcing hubs are under increasing pressure, causing suppliers to look at Tier Two cities. They have the talent pool and fewer infrastructural challenges, two benefits that could sway supplier sourcing strategies in the future.
March 1, 2005 | 0 comments | Read More
Nearshore? Farshore? Which Shore for CRM? | Article
CRM companies used to make their offshore decisions solely on cost. Today there’s a new metric: can the suppliers please picky American customers? Read why Canadian companies are doing a good job.
March 1, 2005 | 0 comments | Read More
Belarus Attempts to Become the Eastern European Bangalore | Article
Inspired by Indian success, other countries are attempting to find their own niches in IT outsourcing. This story on Belarus is the second in a series on offshore locations other than India.
March 1, 2005 | 0 comments | Read More
VoIP Solves Technology, Labor Challenges for Growing US Call Center | Article
VoIP slashed turnover and capital costs at a national call center operation without sacrificing voice quality. Five9′s ASP solution sounds good to customers. Third in a series about this new technology.
March 1, 2005 | 0 comments | Read More
Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings | Article
How much money do companies really save offshoring? This new study answers that question scientifically: 63 percent saved more than 30 percent and 14 percent banked more than 50 percent.
March 1, 2005 | 0 comments | Read More
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