Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Four managerial concerns arise during a recession, which significantly impact the buyer and provider. A Stanford academic shares mitigation techniques.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
USA Technologies had been sending its development work to China. This time it added India to the mix. The result: it cut time to market in half and enjoyed savings of 40 percent.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing Center studied cost-reduction data from the 2009 Outsourcing Excellence Awards program. This article discusses the findings from that study including trends in provider selection criteria, factors that led to cost reduction, and the buyers’ use of funds produced by the cost-reduction efforts.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Software service providers in Eastern Europe are at a crossroads. Here’s a view of the current and future perspectives, advice on selecting a provider, and how to tell if an outsourcing provider is a follower or a leader.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It’s cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you need for outsourcing infrastructure over the next few years.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The U.S. economic problems have impacted outsourcing in several ways, as has the increased focus on innovation and R&D in outsourcing arrangements. Both are affecting the initial stages of outsourcing decisions. Here’s a look at these trends and how they may affect your company.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Mid-size companies are limited in their ability to drive continuous improvements in cost and performance for strategic sourcing of goods and materials. And it’s too costly for companies to maintain domain expertise in every category of spend and keep up with current market in each area. Outsourcing to Source One solves these problems, and a contingency-based model for pricing based on a percentage of savings achieved provides even more value.
John Harney, Business Writer
Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP’s Access on Demand helped the bank get a handle on its vast computer inventory.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
ABB Inc., a technology manufacturer, grew by acquisitions. In 1995 ABB wanted to create a single culture with centralized processes and policies. It decided the best way to do this was outsource. Its first step: centralizing its 401(k) plan. Today, 13 years later, ABB has outsourced many of its HR processes to its original supplier: Fidelity HR Services.
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