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Category: Process cycle time

The Evolving Product Sourcing Value Chain in China – Part 2 | Article

The Evolving Product Sourcing Value Chain in China – Part 2 | Article

The entire value chain for consumer products sourced or manufactured in Asia has become increasingly interconnected and mutually reliant—ownership of physical manufacturing assets and intellectual property rights has become more ambiguous and contentious. With ambiguity over ownership and rights to manufacturing assets, customers lose the key leverage of mobility. While brand companies were able to [...]

The Great ITO Shakeout: How Cloud, Competition and a Maturing Market are Transforming ITO | Article

The Great ITO Shakeout: How Cloud, Competition and a Maturing Market are Transforming ITO | Article

In the world of IT, Cloud has been the media darling, taking center stage in every conversation and publication. While it’s true that Cloud is a major trend in and of itself, its adoption has caused a domino effect in the industry as a whole. The advent of utility-based pricing, in combination with a more [...]

The Evolving Product Sourcing Value Chain in China — Part 1

The Evolving Product Sourcing Value Chain in China — Part 1

The product supply chain from China is not what it used to be. Over the past 20 years, Chinese consumer-product manufacturers have become increasingly sophisticated and capable of taking on more “value-adding” tasks or segments of the product creation supply chain and have moved from mere manufacturers to multi-functional suppliers. In doing so, they have [...]

Maximizing Healthcare Payment Automation | White Paper

Maximizing Healthcare Payment Automation | White Paper

More than half of the transactions within the US healthcare industry are still paper-based. In addition, there is a processing lag if the payment is paper and the remittance is electronic. Several major challenges plague the healthcare industry’s quest to automate the payments process, and many healthcare providers, billing companies, and banks serving healthcare providers [...]

Improving Collections Performance Through Leveraging Analytics | White Paper

Improving Collections Performance Through Leveraging Analytics | White Paper

Efficient AR (Accounts Receivables) management is an important area of focus for CFOs in the current economic climate. Improving collections performance leads to cash flow increase, reduction in bad debts and an improvement in the organization’s credit rating, which reduces the future cost of borrowing for the company. However, though many companies have invested in [...]

Procurement Outsourcing Is Hot — Even for Hybrid Strategies | Article

Procurement Outsourcing Is Hot — Even for Hybrid Strategies | Article

Procurement outsourcing is the least understood but fastest-growing outsourcing story. The market is heating up and there is a lot to learn. What should you outsource? What should you retain — and why? If you decide to outsource, what should you do internally before outsourcing? How can you implement a hybrid strategy in your procurement [...]

iGATE’s Differentiation in Delivering Value to Customers | Article

iGATE’s Differentiation in Delivering Value to Customers | Article

iGATE is enjoying significant growth and currently performing strongly in the market with a 200%+ increase in stock price since 2009 and market cap increasing from $300 million to nearly $1 billion. I spoke with David Kruzner, Senior Vice President, about the way iGATE goes to market, its differentiation, and how its customers benefit from [...]

Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article

Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article

Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly point to a need for buyers to alter their thinking about how, when, and why they engage with providers of outsourced services. Extreme performance requires elasticity Joanne [...]

Buyers Face Decisions around New Opportunities and Risks in Outsourced IT Solutions | Article

Buyers Face Decisions around New Opportunities and Risks in Outsourced IT Solutions | Article

Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different kind of IT and support environment than what we had just a few short years ago.” Here’s how he describes this new environment: More sensors deployed in more parts of a customer’s business giving organizations a deeper understanding of their [...]

Xchanging: Re-inventing Customer’s Non-core Processing | Service Provider

Xchanging: Re-inventing Customer’s Non-core Processing | Service Provider

Xchanging is one of the largest and fastest growing business processors. With a wide range of multinational customers in 42 countries and employing over 8,000 people, we are a truly global company. Our aim is simply to provide business processing services better, cheaper and faster. Xchanging provides procurement, accounting, human resources and technology services across [...]

Crossing the Chasm to Mission Critical Workloads in the Cloud | Event

Crossing the Chasm to Mission Critical Workloads in the Cloud | Event

Tuesday, November 30, 2010 | 11:00 a.m. CST; 12:00 noon EST; 9:00 a.m. PST This webinar has ended. Download the handout from the webinar. Early adopters of cloud solutions have focused mostly on email and collaboration solutions; ERP, CRM, and SCM standalone applications; testing environments and systems management tools. The promise of speed, predictable cost [...]

The Training Associates – Trainer Consultants and Solutions | Service Provider

The Training Associates – Trainer Consultants and Solutions | Service Provider

Established in 1994, The Training Associates (TTA) is the largest trainer provider and only company specializing in recruiting, developing, and deploying high-quality trainers to businesses in all industries. As the world’s recognized leader in Training Delivery Solutions, TTA is relied upon by training organizations for a broad range of trainer staffing and trainer consulting services. [...]

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK, Inc. is a BPO/BPR firm that specializes in end-to-end, back-office solutions in transaction processing, customer service, and Finance & Accounting. Based in the United States, DATAMARK employs a global workforce of over 2,000 employees to support Fortune 100 companies in the Banking & Financial, Freight & Transportation, Government, Healthcare, Insurance, Manufacturing, and Marketing & [...]

Océ Business Services – Meeting Document Management Challenges | Service Provider

Océ Business Services – Meeting Document Management Challenges | Service Provider

Océ Business Services helps corporations, law firms, and public sector organizations better control their document management processes in order to reduce costs, improve operations, and mitigate risk. Our spectrum of managed solutions spans the document life cycle, from document creation through disposal. These solutions include mail, print/copy and fleet management, imaging, records management, electronic discovery, [...]

What You Need to Know About Developing an Outcome Based Global Delivery Network for Document Processing Services | White Paper

What You Need to Know About Developing an Outcome Based Global Delivery Network for Document Processing Services | White Paper

Get a detailed look at the customer requirements, strategy, and success factors required to develop a global delivery network for document processing. This white paper presents a case study that reveals how Swiss Post Solutions and Kofax successfully deployed a solution to deliver document processing services for one of the world’s leading financial institutions. Click [...]

The Challenges of Automating Accounts Payable | Article

The Challenges of Automating Accounts Payable | Article

Mayer Electric, a fast-growing electrical supplies distributor in the Southeast United States, realized it had to automate its accounts payable (AP) process. It had 900 people in eight states using a manual system. Last year Mayer Electric paid thousands of its suppliers about $560 million. “We look at Mayer Electric as a brand. How we [...]

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