Facilities management

Reducing Costs While Improving Patient Safety

Reducing Costs While Improving Patient Safety

How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business Intelligence and Mobility solutions According to Gartner, the pace and magnitude of IT-enabled changes in the healthcare sector will increase dramatically during this decade. Highly available, aware and responsive infrastructures are fast becoming the focus of CIOs, with attention shifting […]

Top 9 Innovation Trends in Outsourcing for 2015

Top 9 Innovation Trends in Outsourcing for 2015

Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with senior outsourcing buyers. More than four fifths (83%) of buyers say they have experienced innovation in their outsourcing relationships Nine in ten (92%) say their outsourcing partners want to […]

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper

Outsourcing may be one of the most complex topics in business today. Amazon.com lists almost six thousand book titles on the topic. In comparison, rocket science earns only 2,500 entries on Amazon’s list. If you are considering outsourcing or are on an outsourcing taskforce you must be wondering what the important bits are. You will […]

Latin America Growing As an Outsourcing Market—Especially for Real Estate

Latin America Growing As an Outsourcing Market—Especially for Real Estate

Outsourcing buyers and service providers are now shining a spotlight on Latin America. “It’s been a slow-growing industry over the last 10 years. But interest has picked up in the last year or two,” reports Mark Melas, regional director, Jones Lang LaSalle, a professional services and investment management company offering specialized real estate services, including […]

Transformation That Really Happened. Here’s How! | Article

Transformation That Really Happened. Here’s How! | Article

Colliers International, a commercial real estate firm, faced this business challenge daily:  one of its brokers based in Asia wanted to do a deal with a broker based in the USA to lease two floors of a building in  Europe. “We had to make our local information available to our entire workforce,” recalls Veresh Sita, […]

Data Center Economics: Analyzing Challenges and Opportunities | White Paper

Data Center Economics: Analyzing Challenges and Opportunities | White Paper

Data continues to proliferate across all industries, making it necessary for organizations of all types to optimize their data center operations and develop data center management strategies in order to operate efficiently, remain competitive and successfully leverage their data. Read this white paper to learn how and why today’s organizations are currently approaching data center […]

How Flexibility Helped a Groundbreaking Outsourcing Relationship Work | Article

How Flexibility Helped a Groundbreaking Outsourcing Relationship Work | Article

Flexibility started early. This was a ground-breaking contract in 1999. With no paradigm, it didn’t take long for the two to realize they made a mistake in scope. Flexibility allowed a 180-degree term. Eleven years later the relationship is going strong, thanks to its flexibility.

Supplier Keeps Mailrooms Safe at Verizon Wireless | Article

Supplier Keeps Mailrooms Safe at Verizon Wireless | Article

Océ Business Services has handled its share of emergencies for Verizon Wireless, including the anthrax scare after 9/11 and the ravages of Hurricane Katrina. And its improved processes have generated savings of $1.5 million rather than the projected $300,000 – exceeding expectationss by 500 percent. Read why this relationship succeeds.

Facilities Management Outsourcing: How to Build a Winning Global Relationship | Article

Facilities Management Outsourcing: How to Build a Winning Global Relationship | Article

Every penny counts. CA restructured 30 offices worldwide in just 90 days. The savings went to the bottom line when the company reported its year-end results to Wall Street.

Shared Services Providers Put Energy into Baxter Healthcare’s Facilities | Article

Shared Services Providers Put Energy into Baxter Healthcare’s Facilities | Article

Baxter International found itself at the mercy of market forces in late 2003 as deregulation took over the energy industry. The fluctuations created financial pain. Fortunately, Baxter had the Rx close at hand: its longtime Facilities Management (FM) provider, CB Richard Ellis.

Educators Do the Math, and It Adds Up to Outsourcing | Article

Educators Do the Math, and It Adds Up to Outsourcing | Article

We decided to move as many resources to education as possible. We really wanted to make a change from a 38-year-old system, states Pam Brown, Director of Facilities & Asset Management for the Portland Public School District (PPSD). The district’s facilities management processes –with its schools’ custodial services being contracted out to a local union — had been in place for 38 years when the decision to outsource was made in 2002.

Is There Life After Signing a Long-term Outsourcing Contract? | Article

Is There Life After Signing a Long-term Outsourcing Contract? | Article

Facilities and real estate management processes are a highly specialized set of services that can make all the difference in building effective tenant relationships. Since Travelers occupies some buildings as a tenant but is the landlord in others, it sees clear benchmarking differentiation. Read why this leading financial institution enjoys a significant competitive advantage because it outsources these processes.

Healthy Decision: Dancing to a Different Tune | Article

Healthy Decision: Dancing to a Different Tune | Article

Sometimes the source for efficiencies, cost savings and innovation is in the buyer’s own back yard.

Outsourcing Joint Venture Enhances FM Security | Article

Outsourcing Joint Venture Enhances FM Security | Article

Communication of timely, correct information is critical when a disaster like 9/11 strikes. Two Seattle-based outsourcing firms banded together to provide Web-based communication for facilities managers that helped one Washington, D.C. firm weather the terrorist attacks.

Facilities Management Industry Sees Murky Future | Article

Facilities Management Industry Sees Murky Future | Article

Facility management service providers are fighting buyer perception that their services should be priced like a commodity. But there’s opportunity for niche players.

Manufacturing the Future | Article

Manufacturing the Future | Article

Manufacturers are increasingly willing to spend money on outsourcing to save money. Old skill sets are disappearing, making the cost of finding the right talent a primary driver in choosing outsourcing.