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Category: IT infrastructure & applications

East Meets West Up Close and Personal | Article

East Meets West Up Close and Personal | Article

Facing mountainous bad debts and a failing national economy, Japan’s banking sector and its government seek strategies to save the banks from closure. But Shinsei Bank has already found the path to success. Due to adopting western-style management concepts, and using outsourcing, it entered a new market at one-third the time and one-tenth the cost of its competitors and has profit for moving forward.

The Coming Sea Change in Offshore IT | Article

The Coming Sea Change in Offshore IT | Article

Using an offshore service provider can be a daunting task. Stephen Dunn describes the options for both buyers and service providers.

Chicago Benefits as Two Providers Work Together | Article

Chicago Benefits as Two Providers Work Together | Article

The Windy City becomes one of the largest cities in America to outsource its IT. Unisys and Acxiom worked together to make this happen. Now, if they only could get the same improvements with the Cubs….

The Operations Maturity Model | White Paper

The Operations Maturity Model | White Paper

How do you fully leverage existing IT resources and maximize the return on (judicious) IT investment. In other words, how do you both control your IT costs and increase the performance of our IT operations? Read this informative paper.

The CIO Agenda: Taking Care of Business | White Paper

The CIO Agenda: Taking Care of Business | White Paper

Learn the 2003 spending plans of IT executives in seven countries; the role of ROI; and the top-of-mind global outsourcing issues. To compare yourself to IT executives, download this thought-provoking survey of IT leaders.

Data Center Outsourcer Keeps Power Grids Up and Running | Article

Data Center Outsourcer Keeps Power Grids Up and Running | Article

A utility service provider emphasizes people over software to keep the power grid humming.

Insurer Quotes Rates from Palm of its Hand | Article

Insurer Quotes Rates from Palm of its Hand | Article

The CEO of GSA Insurance wanted to do something no insurance company had done before: provide accurate quotes at the customer’s home. Outsourcing made that a reality.

Taking the Pulse of Patient Care Improvement Strategies | White Paper

Taking the Pulse of Patient Care Improvement Strategies | White Paper

The value of hospital IT investments now must be measured as to how they enhance an institution’s capability of saving lives and reducing medical errors. A pulse check on how hospital executives currently invest in IT business solutions, however, reveals an erratic approach to decision-making, essentially reducing the outcomes value of those investments. This white [...]

Transitional Outsourcing: New Approach to an Old Problem | White Paper

Transitional Outsourcing: New Approach to an Old Problem | White Paper

What strategies can a CIO deploy when the IT team needs to perform an implementation but is hindered from doing so because they don’t have the new skills and must also continue performing daily functions of the IT department? This paper discusses a unique approach, known as “Transitional Outsourcing.”

How Technology Helps Healthcare Payers Maintain a Leading Edge | White Paper

How Technology Helps Healthcare Payers Maintain a Leading Edge | White Paper

What is the best way for a healthcare payer to position itself for future success? This white paper discusses the business requirements and constraints the healthcare payer sector now must tackle and defines a business model for success in supporting those conditions.

CPOE Odyssey | Article

CPOE Odyssey | Article

CPOE is the new buzzword in health care outsourcing. El Camino Hospital \x0d\x0ainstalled a CPOE system in 1969. This case study explains CPOE’s evolution.

(i)Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure | Article

(i)Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure | Article

How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.

(i)Structure Creates Model to Chart IT Outsourcing Performance in Information Technology | Article

(i)Structure Creates Model to Chart IT Outsourcing Performance in Information Technology | Article

How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.

(i)Structure Creates Model to Chart IT Outsourcing Performance | Article

(i)Structure Creates Model to Chart IT Outsourcing Performance | Article

How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.

Outsourcing Eliminates ERP Headaches | Article

Outsourcing Eliminates ERP Headaches | Article

Electroglas was using 20-year old IT solutions. Enterprise-wide software like SAP was the solution to upgrade. An ASP with a deep commitment to SAP made the transition seamless.

Innovative Hardware Eliminates Wireless Risks | Article

Innovative Hardware Eliminates Wireless Risks | Article

Imagine having a fully transportable, fast-speed, secure, wireless network that can immediately operate anywhere in the world. Predictions that such technology is still next generation are now history, and both government and commercial organizations are making a beeline for the system known as UNIPOP