Reducing the Complexity of IT Environments | White Paper
This whitepaper describes several IT trends that have come into play during the last 18 months and how they affect today’s businesses.
Category: IT infrastructure & applications
July 1, 2003 | 0 comments | Read More
Launching the World’s Largest Employee Portal | Article
When you’re planning a project with the largest size and scale in the world, there can be no better strategy than outsourcing. That’s what GM did in order to eliminate risks and ensure success when it built mySocrates, the largest employee portal on the planet.
June 1, 2003 | 0 comments | Read More
Stretching Out | Article
Adequate support for a remote or mobile workforce is a make-or break process and high on CxO-level executives’ agendas these days. Here’s how one of the world’s leading banks solved the problem and ensured a flexible solution.
June 1, 2003 | 0 comments | Read More
City Inhabitants Enjoy Partner for Innovation | Article
Outsourcing has enabled Issy-les-Moulineaux to be the most advanced city in France when it comes to IT. Here’s the story of a mayor’s vision and a unique helpdesk function for all the city’s residents!
June 1, 2003 | 0 comments | Read More
Outsourcing…A Bestseller in the Publishing World | Article
What’s the difference between a shared services model and an outsourcing model? A publishing company found out . . . the hard way. Fortunately they’ve had a dynamic turnaround and know the benefits of outsourcing.
June 1, 2003 | 0 comments | Read More
Outsourcing Bears the Freight of Keeping Business Strategies on Track | Article
Successful outcomes from an outsourcing strategy depend on important first steps in the tactical and strategic nature of the arrangement. It also depends on the parties’ upfront planning in how to move forward together . . . especially if the transition involves mission-critical functions.
June 1, 2003 | 0 comments | Read More
Outsourcing for Best Performance | Article
Successful outsourcing arrangements leverage more than resources and expertise — it’s the partnership approach that makes the difference.
June 1, 2003 | 0 comments | Read More
School Report Card: Outsourcing Earns Straight A’s in Detroit | Article
A self-funding story – how a school district’s IT operations were improved, creating needed investment funds for classroom instruction at the same time.
May 1, 2003 | 0 comments | Read More
City View: Mayor Declares Outsourcing is the Way of the Future | Article
The story of how to move beyond internal limitations and going in circles through outsourcing.
May 1, 2003 | 0 comments | Read More
Power Implant: Outsourcing… or Insourcing | Article
The story of what happens when two organizations buy into a strategic outsourcing vision together.
May 1, 2003 | 0 comments | Read More
Joint Resolution: City Falls for Outsourcing, the Ultimate Makeover | Article
The story of what happens when excellence comes to town on outsourcing’s winds of change.
May 1, 2003 | 0 comments | Read More
IDC Report Finds Canadian Executives Outsource For Business Change | Article
An Accenture-sponsored IDC study discovered cost was now not the major factor in deciding to outsource. Canadian firms cited business transformation as the overwhelming reason.
May 1, 2003 | 0 comments | Read More
How Offshore Providers Ensure Data Security | Article
Buyers wonder how offshore service providers keep their data safe. OPI uses armed guards and a no-pencil policy, among other things, to protect U.S. data in India.
May 1, 2003 | 0 comments | Read More
Up to My Knees in Alligators: What Executives Need to Know About Supporting a Remote and Mobile Workforce | White Paper
This white paper describes the rapidly changing remote support services market and examines the increasingly complex issues driving current problem and support failures. It concludes with an effective solution for these business challenges, along with the rationale for the solution’s successful outcomes.
May 1, 2003 | 0 comments | Read More
Outsourcing Boosts Revenues 60 Percent in Six Months | Article
Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.
April 1, 2003 | 0 comments | Read More
Why Outsourcing Your EDI Initiative is an Effective Strategy | Article
Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits — value far beyond the IT infrastructure.
April 1, 2003 | 0 comments | Read More
