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Category: Function

Seven IT Strategies to Help Survive the Downturn | White Paper

Seven IT Strategies to Help Survive the Downturn | White Paper

CompuCom offers strategic IT advice in their white paper geared at helping companies weather the current economic slowdown.

Evolving Your Shared Services Strategy With FAO | Event

Evolving Your Shared Services Strategy With FAO | Event

Download the deck from the October 15, 2008 FAO Webinar presented by EDS, an HP company.

Impact of the ‘Mobile Bang Theory’ on Outsourcing | Article

Impact of the ‘Mobile Bang Theory’ on Outsourcing | Article

Composite mobile applications yield high strategic advantage, productivity, and profitability. But developing, deploying, and managing these apps is turning the traditional IT model on its head. Here’s what you need to know about these trends impacting CIO and IT group approaches to meeting enterprise needs and how to choose a provider with a mobile platform-as-a-service offering.

Why BPO Buyers and Suppliers Changed Their Focus to Automating Their IT Infrastructures | Article

Why BPO Buyers and Suppliers Changed Their Focus to Automating Their IT Infrastructures | Article

Oracle’s Tibor Beles believes buyers are more interested today about what is under the hood of providers’ service offerings. That’s why he believes providers are focusing on automating BPO. He also shares ideas about how providers can increase their sustainability.

Start-Up Uses Offshoring to Bring Its Product to Market Faster | Article

Start-Up Uses Offshoring to Bring Its Product to Market Faster | Article

You’re at the grocery store check-out and you want to print out money-saving coupons from your cell phone. Or, you’re a tourist lost in a strange town and need to print out a map from your mobile device. Airprint Networks is working on that application. It outsourced to a Chinese supplier to get its product to market now.

Maquiladora Shelter Services Provider Keeps Manufacturer’s Supply Chain Nimble, Affordable | Article

Maquiladora Shelter Services Provider Keeps Manufacturer’s Supply Chain Nimble, Affordable | Article

Powerbrace Rail Products was in expansion mode and decided offshoring was the answer. The manufacturer looked at Asian opportunities but chose a Maquiladora solution in Mexico. The company needed a service provider that knew the ins and outs of Maquiladora. Take an inside look at a successful nearshore relationship.

Driving Cost Out of the Learning Organization: Assessing the Enterprise Learning Function | White Paper

Driving Cost Out of the Learning Organization: Assessing the Enterprise Learning Function | White Paper

Tasked with cutting costs from the learning function? Learn about a systematic approach using Intrepid’s enterprise learning assessment.

Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis | White Paper

Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis | White Paper

This point-of-view explores the aging workforce issue in North America and provides a pathway for utility leaders to invent the workplace of the 21st Century.

Are you diluting the value of your outsourced recruitment process? Strategies for delivering on the promise of RPO. | White Paper

Are you diluting the value of your outsourced recruitment process? Strategies for delivering on the promise of RPO. | White Paper

This paper reviews how buyers decide which type of recruitment process solution to implement.

Eastern Europe – A Burgeoning Nearshore Alternative | Article

Eastern Europe – A Burgeoning Nearshore Alternative | Article

Offshore activities are nothing new for Europe. But what’s new is nearshoring is now starting to be internal to the EU, especially in Eastern Europe. Read why this is happening, what kinds of work are best for this region, and which suppliers are currently dominating the landscape.

Outsourcer Puts Spice in Australian Food Company’s Hosted Payroll | Article

Outsourcer Puts Spice in Australian Food Company’s Hosted Payroll | Article

When a legacy payroll system and its supplier became a burden to an Australian food company, it had to decide what to do: bring the process back in house or find an outsourcing partner. The company selected Aussiepay’s hosted ASP model. The result: the company cut its weekly payroll time in half and reduced administration tasks with self-service, in addition to being able to interface directly with government tax offices.

WNS and Virgin Atlantic Partnership Takes Off: Revenues Accelerate through Improved Processes | Article

WNS and Virgin Atlantic Partnership Takes Off: Revenues Accelerate through Improved Processes | Article

Virgin Atlantic, a long-haul airline, is known for thinking outside the box to enhance the in-flight experience. Less known is the way Virgin has applied similar innovation to its behind-the-scenes operations. Offshoring to WNS allowed the airline to consider business streams it had not previously imagined. And the cost differential allowed it to add more people to its call center to provide better service.

Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents | Article

Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents | Article

Although companies have spent millions on digitizing their documents, they still face a process bottleneck in trying to close sales and other contractual agreements because they have to revert back to a costly paper process to get the documents signed–and that could take days or weeks. Now there’s an SaaS solution that reduces the process to minutes, increases productivity and customer satisfaction, and dramatically takes costs out of the process.

Creating a Highly Optimized Workplace through Automation | White Paper

Creating a Highly Optimized Workplace through Automation | White Paper

This paper discusses how to best take advantage of automation to simplify your infrastructure, lower IT costs and create a highly optimized workplace.

How Organizations can Elevate Business Performance through Advanced Document Process Management | White Paper

How Organizations can Elevate Business Performance through Advanced Document Process Management | White Paper

90% of executives surveyed agree that managing documents throughout their lifecycle improves business performance, yet only 12% say they are effective at it. Download the survey report today and improve business performance.

ERP Outsourcing: Where is the value? | White Paper

ERP Outsourcing: Where is the value? | White Paper

Managing your ERP environment (SAP/Oracle) within an outsourcing model is a complex initiative and has its own challenges. This whitepaper will outline how you can meet these challenges and understand the nuances of managing your ERP environment within an outsourcing model.