Function

Rajasri Systems – Reliable Innovation Solutions | Service Provider

Rajasri Systems – Reliable Innovation Solutions | Service Provider

Rajasri Systems has been providing custom software development and maintenance services for corporations in the USA, Europe, Australia, and other places since the year 2000. Client references account for most of the new business we get. Our clients tell us that they like us and recommend us because we take all the necessary efforts to […]

Mid-market Challenges: How Can You Get the Best Bang Out of Your F&A Outsourcing | Event

Mid-market Challenges: How Can You Get the Best Bang Out of Your F&A Outsourcing | Event

New Date: Thursday, December 2, 2010 | 9:00 a.m. CST; 10:00 a.m. EST; 3:00 p.m. GMT This webinar has ended. Click here to download the handout. The need for building virtualized business models is driving and will continue to drive the need for outsourcing among enterprises. In the next 20-30 years, we will see companies […]

Crossing the Chasm to Mission Critical Workloads in the Cloud | Event

Crossing the Chasm to Mission Critical Workloads in the Cloud | Event

Tuesday, November 30, 2010 | 11:00 a.m. CST; 12:00 noon EST; 9:00 a.m. PST This webinar has ended. Download the handout from the webinar. Early adopters of cloud solutions have focused mostly on email and collaboration solutions; ERP, CRM, and SCM standalone applications; testing environments and systems management tools. The promise of speed, predictable cost […]

How to Surpass Competitors with a Global Delivery Network | Event

How to Surpass Competitors with a Global Delivery Network | Event

Wednesday, November 17, 2010 | 1:30 p.m. CST; 2:30 p.m. EST; 7:30 p.m. GMT This Webinar has ended. Click here to download the deck. Ready to increase operational efficiency, reduce cost and risk, and increase profitability? Join us for this educational Webinar to learn how to successfully develop an outcome-based unified global delivery network that […]

How to Create a Structure for Collaboration in an Outsourcing Relationship | White Paper

How to Create a Structure for Collaboration in an Outsourcing Relationship | White Paper

As organizations move up the value chain to achieve more dynamic outcomes and return on investment from outsourcing, the complexities and business criticality of the functions outsourced also increased. Managing through these complexities, achieving business transformation, and identifying and leveraging the “sweet spots” of value require collaboration between the service provider and client organization. An […]

Wipro’s Mobile Customer Experience Helps Retailers Use this New Channel to Increase Sales and Customer Satisfaction| Article

Wipro’s Mobile Customer Experience Helps Retailers Use this New Channel to Increase Sales and Customer Satisfaction| Article

Wipro Trend Setter Today people use mobile phones for much more than just phone calls. Nielsenwire estimates that by end of 2011 the sale of smartphones will overtake the sale of regular phones. Further, smartphones are increasing in sophistication, creating a new channel of opportunity for retailers. Today, the question is no longer whether to […]

The Global Supply Chain is Restructuring to Cut Costs. Here’s Why it is Like the Pig! | Article

The Global Supply Chain is Restructuring to Cut Costs. Here’s Why it is Like the Pig! | Article

Wipro Point of View On a flight from Chicago to Dallas/Fort Worth, I picked up a book titled PIG 05049. It is a photo book published in 2009 by a Dutch author, Christien Meindertsma. Before buying the book, I had a quick glance at one of the comments, which read, “PIG 05049 is one of […]

RPOs, Service Providers Add Social Media to Find Talent for Buyers | Article

RPOs, Service Providers Add Social Media to Find Talent for Buyers | Article

Recruitment process outsourcers (RPO) have one job: to find the best talent for their clients. The rise of social media is the newest tool in their toolbox. “Social media is not just all the rage. It is a powerful platform,” says Sue Marks, CEO of Pinstripe, an RPO. “RPOs are embracing the new wave,” adds […]

Neusoft – Beyond Technology | Service Provider

Neusoft – Beyond Technology | Service Provider

Neusoft is the largest IT solutions and services provider in China and your premier BPO partner in China. To date, Neusoft has set up six software bases, eight regional headquarters, and a comprehensive marketing and service network in over 40 cities across China. In the global marketplace, we have also incorporated subsidiaries in the United […]

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK, Inc. is a BPO/BPR firm that specializes in end-to-end, back-office solutions in transaction processing, customer service, and Finance & Accounting. Based in the United States, DATAMARK employs a global workforce of over 2,000 employees to support Fortune 100 companies in the Banking & Financial, Freight & Transportation, Government, Healthcare, Insurance, Manufacturing, and Marketing & […]

Océ Business Services – Meeting Document Management Challenges | Service Provider

Océ Business Services – Meeting Document Management Challenges | Service Provider

Océ Business Services helps corporations, law firms, and public sector organizations better control their document management processes in order to reduce costs, improve operations, and mitigate risk. Our spectrum of managed solutions spans the document life cycle, from document creation through disposal. These solutions include mail, print/copy and fleet management, imaging, records management, electronic discovery, […]

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

Outsourcing service provider 4th Source was founded on the principle that “Proximity Matters.” Utilizing our Latin American nearshore Centers of Excellence in Argentina, Brazil, Costa Rica and Mexico, 4th Source positions itself to both complement and extend the internal staff of each company we work with. Our mission is to deliver the cost benefits of […]

Sustainable Manufacturing Helps Companies Cope with Increased Global Competition | Article

Sustainable Manufacturing Helps Companies Cope with Increased Global Competition | Article

Wipro Voice: A Conversation with NS Bala, Senior Vice President and Global Head, Manufacturing Business Unit, Wipro Technologies and Member, Wipro Council for Industry Research Today’s resource-constrained world has elevated sustainable manufacturing to the status of an imperative. Sustainable manufacturing, which spans all manufacturing activities and value chain processes, is all about delivering products and […]

Setting up the Engagement Properly and Constantly Rotating Freeborders Personnel, Help Travel Company Compete | Article

Setting up the Engagement Properly and Constantly Rotating Freeborders Personnel, Help Travel Company Compete | Article

When you are outsourcing a huge application development and maintenance (ADM) project to another geography, how do you create teamwork and maintain momentum? Interval International and Freeborders believe there are two factors: constantly rotating the key offshore people onshore and taking the time to prepare in advance. In 2008 Interval International, a vacation exchange company […]

What You Need to Know About Developing an Outcome Based Global Delivery Network for Document Processing Services | White Paper

What You Need to Know About Developing an Outcome Based Global Delivery Network for Document Processing Services | White Paper

Get a detailed look at the customer requirements, strategy, and success factors required to develop a global delivery network for document processing. This white paper presents a case study that reveals how Swiss Post Solutions and Kofax successfully deployed a solution to deliver document processing services for one of the world’s leading financial institutions. Click […]

Four Tips for Effective Management of the Outsourcing Transition Phase | Article

Four Tips for Effective Management of the Outsourcing Transition Phase | Article

The possible perils that can impact the success of an outsourcing relationship’s transition phase are well known. These days, most buyers are as aware as service providers of the need for a robust governance framework that facilitates the parties’ identification of challenges and working collaboratively to address them quickly. Most have also read tales of […]