An Attorney Outlines Some Outsourcing Challenges for Manufacturers
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Manufacturers who outsource lose control over the manufacturing process. Adam Chernichaw’s advice: Document everything.
Research & Insight
Supply Chain
What to Expect This Year in the Leading BPO Processes
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Here’s a sneak peak at new developments in human resources, finance and accounting, customer relationship management, and procurement and global trade management outsourcing. 2005 promises to be a busy year for BPO.
Alternating Currents in Utility Regulation Cause Hydro One Deal to Change
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Hydro One hired Capgemini to implement its aggressive business plan. Then government regulations changed and the utility turned to Plan B. Read how Capgemini’s flexibility in the face of change helped the utility adjust to its new conditions
How Leading Companies Avoid Being Bitten by Telecom Expenses
Outsourcing Center, Kathleen Goolsby, Senior Writer
Voice and data communication–the fourth-largest operating expense for most companies–has historically not been managed in a rational way. But outsourcing solutions are now evolving to a compelling value proposition with a Total communication Management model.
$100,000 Fines and Changing Laws Encourage Importers to Outsource Customs Compliance
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Customs compliance today is daunting. Outsourcing gives importers access to technology that automates and integrates the process.
Direct Route to Competitive Advantage
Outsourcing Center, Kathleen Goolsby, Senior Writer
One of the first value outcomes resulting from shifting ownership of Michelin North America’s logistics process to outsourcing provider, TNT North America, was a $70Million cash flow increase in just one day. The money was then invested in critical strategic objectives. That was just the start of several transformational initiatives the two successfully achieved.
Blue-ribbon Teaming for Excellence in Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
This winning relationship broke our awards scoring records and is undoubtedly one of the world’s most outstanding examples of outsourcing at its best. Owens & Minor outsourced its IT to Perot Systems, and O&M now commands the leading position in its marketplace. But that’s not all. The level of openness and honesty between these two companies is rare in outsourcing. So is their risk-reward structure — and the outcomes they’ve achieved together.
Fourth Party Logistics Providers Manage Increasing Complexity in Supply Chain Logistics
John Harney, Business Writer
What is a fourth party logistics provider and why do you need to know? IDC says there’s a fundamental shift in how companies handle their logistics outsourcing because of globalization and offshore manufacturing. Here’s what’s happening.
Best Practice Tips from the Ottawa Manufacturers’ Network
Damian Hanel, principal at Sunstrum Hanel & Associates
Contributed by Roy Sunstrum and Damian Hanel, Ottawa Manufacturers’ Network
Why Outsourcing is Hot in the Manufacturing Sector
Outsourcing Center, Kathleen Goolsby, Senior Writer
Manufacturing industry trends – The National Association of Manufacturers predicted US manufacturing production will increase by more than six percent this year. Headlines also declare that manufacturing growth in the UK is at a four-year high, and demand is strong in Australia.