Mobility

The Changing Healthcare Industry Is Changing IT | Article

The Changing Healthcare Industry Is Changing IT | Article

16th Annual Outsourcing Excellence Awards – Best Healthcare: Springhill Medical Center and Allscripts Outsourcing “Before Allscripts, IT was one of my biggest managerial headaches. Now it’s a huge feather in my cap.” Jeff St. Clair, president, Springhill Medical Center Definition: The buyer and service provider worked together to help the hospital and/or pharmaceutical company provide […]

New Market and Service Discoveries with Cloud and Mobility | Article

New Market and Service Discoveries with Cloud and Mobility | Article

How often have you heard that cloud is a great way to scale, keep the business agile and lower the cost of infrastructure? It’s the central theme of the cloud story everyone has memorized: Cloud offers near-infinite provisioning with a few mouse clicks (and the swipe of a credit card!) in a pay-as-you-go model. Few […]

By August 21, 2012 Read More →
Mobility’s Coming of Age: All Grown Up and Changing Business for the Better

Mobility’s Coming of Age: All Grown Up and Changing Business for the Better

Before cloud, mobility was in its infancy—a means of obtaining email, calendar and contacts on the go. People who relied on desktop computers for communication were unchained. For salespeople, this was awesome. But, for the rest of us, the business apps we needed required too much processing power to travel with us. Then, along came […]

Business Applications Get the “Cool” Factor

Business Applications Get the “Cool” Factor

Admit it. We all loved getting emails on our Blackberries when mobility first burst on the scene. And back in the day (maybe four years ago), most of us thought of our smartphones as portable computer Mini Me’s, giving us things like mobile banking, mCommerce and a means to book a reservation or check for […]

Automation: the Key to a Successful Dynamic Enterprise in the “Now Economy” | Article

Automation: the Key to a Successful Dynamic Enterprise in the “Now Economy” | Article

Today’s business enterprise is in a state of continuous change—the pressure to optimize performance while lowering costs is enormous. The real-time expectations of the ‘now’ economy is no longer limited to manufacturing and shipping but is driven by information services, an increasingly mobile workforce and time-sensitive legislation. This means that quick response, transparency and real-time […]

Paradise by the Dashboard Lights  | White Paper

Paradise by the Dashboard Lights | White Paper

Fast access to meaningful, real-time information is critical to running a successful business, but today’s CEO dashboards fall short. Most are generic, out-of-the-box solutions, created by vendors who don’t understand the companies’ businesses or the type of information each specific CEO really needs. In a world where consumers can get personalized information pushed to their […]

Give Your IT Environment a (Not So) Extreme Home Makeover | Article

Give Your IT Environment a (Not So) Extreme Home Makeover | Article

We’ve all experienced it. The home that was once just perfect suddenly becomes uncomfortable. It’s too cramped for our expanding family; it’s too big for our emptying nest – one way or another, it just doesn’t “fit” with the way we’re living our lives now.  We don’t want to change everything, so we opt for […]

Redefining Retail: Engaging Consumers in a Multi-Channel World | Article

Redefining Retail: Engaging Consumers in a Multi-Channel World | Article

Wipro Voice: A Discussion with Bhanumurthy B.M., Chief Business Operations Officer, Wipro Technologies. Although retailers were not the first industry group to embrace the outsourcing or right shore models, they’re now engaging these options with all the gusto of a camped-out shopper on Black Friday. The driver? Technology. The great competitive advantage in the new […]

Enterprise Service Transformation: The Holistic Approach that Increases Efficiency, Revenue and Customer Loyalty | Article

Enterprise Service Transformation: The Holistic Approach that Increases Efficiency, Revenue and Customer Loyalty | Article

Wipro Voice – Enterprise Service Transformation Writwik Nanda, global lead, SAP CRM, Business Transformation Group for Wipro Technologies explains why using consumerization to transform an organization’s service business can increase customer loyalty and turn this support area into a revenue generator, as well. In most companies, the service organization is an island, a self-contained operation separated […]

The Mobility Phenomenon: The Megatrend that’s Changing Everything | Article

The Mobility Phenomenon: The Megatrend that’s Changing Everything | Article

Can you even remember what it was like to have to be in a “place” to make a call? When a flat tire meant a search for a pay phone? When email was something that accumulated between Friday and Monday, until the office computer was powered back on? It’s hard to believe that when the […]

Predictions about the Future of Cloud Computing: Possibilities and Issues | Article

Predictions about the Future of Cloud Computing: Possibilities and Issues | Article

Definition: “Cloud computing provides on-demand network access to a shared pool of configurable computing resources that users can rapidly provision and release with minimum client or provider interaction.” — From Cloud Sourcing for the Corporation by Ben Trowbridge, CEO, Alsbridge “I think there will be an explosion” in the near term, predicts Steven Morris, senior […]

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Outsourcing providers have been offering their clients analytics services for at least 15 years. “But today the interest in analytics is completely unprecedented,” reports Pankaj Kulshreshtha, senior vice president, analytics and research at Genpact. Earlier, clients only considered a few specialized functions were appropriate for the ‘quants’; today it’s all functions, he notes. “Procurement, marketing […]

The Retail Revolution: Big Changes in Store for 2012 | Article

The Retail Revolution: Big Changes in Store for 2012 | Article

The past few years have not been kind to retailers. Sluggish economies, shrinking margins and a more cost-conscious consumer have taken their proverbial toll. “We’ve seen retail sales increase by 5 percent to 6 percent, yet profits declined from 3.5 percent to 2 percent.  So, even though stores are selling more, they’re making less,” explained […]

Managing Enterprise Mobility in a Bring-Your-Own-Device World: Trends, Challenges and the Role of Outsourcing | Article

Managing Enterprise Mobility in a Bring-Your-Own-Device World: Trends, Challenges and the Role of Outsourcing | Article

It is the era of the 24/7 employee – but no one seems to be complaining. Cloud computing, collaboration convergence and the need for access-on-the-go have driven a surge in mobility technologies. Instead of wanting to “get away from it all,” people want to take it all with them – accessible through the lightweight devices […]

MSPs Part 2: Why Some Workers Don’t Want Full-Time Jobs at Any One Company | Article

MSPs Part 2: Why Some Workers Don’t Want Full-Time Jobs at Any One Company | Article

Today, there’s a bifurcation in the marketplace between people who want full-time jobs at any one company and those who eschew them, according to Kip Wright, the executive who manages TAPFIN, the global MSP offering of ManpowerGroup Solutions. The growth of this new kind of worker is changing the way companies outsource their recruiting. Now, […]