Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term
Outsourcing Center, Patti Putnicki, Business Writer
16th Annual Outsourcing Excellence Award Winner 2012—Best New Process/Application: Rio Tinto and Infosys Rio Tinto is a leading international mining group, and at almost 200,000 invoices a month, is one of the largest global accounts payable operations around. Until 2009, these payables were handled in house, by separate regional onshore teams in five different countries, …