Tag: South America

BPO in Brazil Matures, But Focus Remains on Regional Business | Article

BPO in Brazil Matures, But Focus Remains on Regional Business | Article

A recent all-encompassing business process outsourcing contract with a whopping 13-year term is another sign of the booming BPO market in Brazil, which has been growing at an annual average rate of 6.5 percent over the last four years, according to The Brazilian Association of Information Technology and Communication Companies (BRASSCOM). Today, many Brazilian IT […]

How Amcor Achieved IT Business Transformation by Standardizing Processes in 10 Countries Using SAP and a Local Provider | Article

How Amcor Achieved IT Business Transformation by Standardizing Processes in 10 Countries Using SAP and a Local Provider | Article

You are a global company with a common problem: each country handles its BPO processes differently. Executives at corporate have difficulty calculating costs and running analytics since they can’t get an accurate overall picture because they have to compare apples with oranges. One solution: harmonize and standardize global processes using one ERP system. How do […]

Belatrix – Software Product Development Services | Service Provider

Belatrix – Software Product Development Services | Service Provider

Belatrix Software Factory is a software product development outsourcing vendor originally from Argentina and with delivery centers in Argentina, Peru, and China. Belatrix specializes in providing nearshore and blended-shore outsourcing services for complex and demanding software development and software quality assurance engagements. By leveraging its nearshore location and full overlap with US-EST time zone, Belatrix […]

The Case for Open Source | Event

The Case for Open Source | Event

Download the handout from the webinar by Softex presented on May 18, 2010.

Guidelines for Maximizing Your Return on Remote Infrastructure Management Outsourcing (RIMO) | White Paper

Guidelines for Maximizing Your Return on Remote Infrastructure Management Outsourcing (RIMO) | White Paper

Why do some organizations achieve more value from outsourcing than others? The answer to this question – in a RIMO context – is the focus of this white paper. Essentially, the buyer controls the amount of the ROI in a Remote Infrastructure Management Outsourcing (RIMO) arrangement because the buyer’s up-front decisions – before signing a […]

How Your Company Can Benefit from Brazilian Service Providers Using Open-Source Solutions | White Paper

How Your Company Can Benefit from Brazilian Service Providers Using Open-Source Solutions | White Paper

Two trends are converging to create significant value for enterprises and midmarket companies seeking cost-effective IT solutions to support their business growth. The first trend is the increasing adoption of open-source software; the second is the strategy of moving outsourced work to low-cost nearshore locations rather than to distant offshore companies. The recent economic downturn […]

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

In addition to great beaches, Latin America is also becoming a popular offshore outsourcing destination. How do Argentina, Brazil, Chile, Costa Rica, and Mexico compare to Tier 2 cities in the United States? A.T. Kearney’s annual study, while global in scope, attempts to compare them from a regional perspective. The company ranked Brazil the No. […]

Why Chile Is Becoming an Offshore Destination | Article

Why Chile Is Becoming an Offshore Destination | Article

Today, companies are outsourcing to other places in the world besides Asia to diversity their risk. Read why both buyers and suppliers are selecting Chile.

Yahoo! Invigorates Its Brand and Reach by Outsourcing to a Brazilian Supplier | Article

Yahoo! Invigorates Its Brand and Reach by Outsourcing to a Brazilian Supplier | Article

In order to remain competitive, search engine provider Yahoo! needed to expand its presence in Latin American markets, searching for a development partner to create hotsites in days, sometimes hours. A Brazilian supplier not only filled the bill but also provides innovation.

The Right Offshore Location May be Closer than You Think | White Paper

The Right Offshore Location May be Closer than You Think | White Paper

In offshore outsourcing it’s rarely a good idea to “put all of your eggs in one basket.” The key is finding the right solution for a business’ needs. Click here to download this white paper

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank | Article

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank | Article

Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP’s Access on Demand helped the bank get a handle on its vast computer inventory.

How Real Estate Choices Affect Offshoring Decisions | Article

How Real Estate Choices Affect Offshoring Decisions | Article

Locations like Brazil and Argentina may compare favorably with current offshoring favorites such as Delhi and Shanghai, a new study by global real estate firm Jones Lang LaSalle found. Read about the up-and-coming offshore locations.

HR Outsourcing: Where It Needs To Go | Article

HR Outsourcing: Where It Needs To Go | Article

Gartner says 85 percent of American companies will have outsourced some portion of HR by next year. Here’s what’s happening in this dynamic sector of BPO.

Global Top Decision-Makers Study on BPO South America | White Paper

Global Top Decision-Makers Study on BPO South America | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.