Ben Trowbridge
As a long-term sourcing advisor and AI advocate, I can’t help but feel excited about the increasing role of artificial intelligence (AI) in the outsourcing industry. AI integration is clearly on a path to revolutionize how business is. Conducted across a wide variety of sectors, making processes more efficient and cost-effective. And now, it’s transforming …
Ben Trowbridge
In today’s fast-paced digital world, the cybersecurity landscape is constantly evolving and reshaping the future of cybersecurity. New threats and vulnerabilities arise, compelling the cybersecurity industry to adapt and provide effective solutions to mitigate these risks. This article explores the top ten trends that are set to shape the future of the cybersecurity landscape in …
Ben Trowbridge
Offshore captive development and Global Business Services (GBS) have been integral to the growth and expansion of multinational corporations in recent years. With globalization and technological advancements, the offshoring industry has undergone significant changes, and offshore captives and GBS centers have evolved to fulfill changing business needs. The continued expansion of the middle and senior …
Ben Trowbridge
The cybersecurity landscape is constantly evolving, with new threats and vulnerabilities emerging every day the fundamentally change cybersecurity risk. As a result, the cybersecurity industry is continually adapting to keep up with these trends and provide effective solutions to mitigate cybersecurity risks. Here are some key trends in cybersecurity that are likely to continue in …
Ben Trowbridge
Over the last several years, I have been asked to lead or coach a business seeking to develop cybersecurity-managed services to extend its consulting and/or cybersecurity consulting practice. These firms include the largest of firms, such as EY, through regional MSPs serving SMB clients. Finding the right mix of cybersecurity services can be challenging, as …
Ben Trowbridge
Based on my experience in leading the launch of EY’s Cybersecurity Managed Services business and helping dozens of managed services providers enter new service lines, I thought it might be helpful to share a few ideas on how a regional accounting firm can think about the steps required to launch a managed cybersecurity services business …
Ben Trowbridge
Consulting firms ranging from the Big 4 to Regional Firms looking to deliver Managed Services and establish strong long-term client relationships must adopt a fundamentally new set of behaviors across various marketing, sales, and operational delivery teams. This requires a nuanced approach to change management that should be viewed as an exciting journey in Managed …
Ben Trowbridge
Summary: Even companies that might have a global footprint already can struggle with creating a balanced global delivery capability to control costs and access the right talent. Their experience and familiarity with their current situation can often cloud the decision as they are often too close to the problem to develop an unbiased and well-rounded …
Ben Trowbridge
Terror, anxiety, bewilderment, and even boredom. These are the range of emotions many executives feel when they sit down to discuss their organization’s cybersecurity and compliance strategies. Then the realities of their budget and competing priorities kick in, and often the result, even after a significant industry breach, is they give faint attention to meaningful …
Ben Trowbridge
Consulting firms including Big4 and Regional Accounting firms have the amazing ability to frame a problem, develop a process, gather data, and develop a fact-based solution that can be a real boost for leadership teams that need an unbiased external perspective. However, when a consulting firm is asked to build a managed services practice, the …
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