Outsourcing Boosts Revenues 60 Percent in Six Months
Outsourcing Center, Bruce McCracken, Business Writer
Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.
Research & Insight
Articles
Converting the Managers Makes Self-Service HR Work
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
BASF employees like self-serve HR. But getting the managers to use the system was another matter. When they did, they finally had time to tackle strategic tasks.
Why Outsourcing Your EDI Initiative is an Effective Strategy
Outsourcing Center, Kathleen Goolsby, Senior Writer
Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits — value far beyond the IT infrastructure.
Outsourcing Service Provider or Buyer Bankruptcy: Only in Canada, Eh!
George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP
Canadian bankruptcy law differs from U.S. rules. If your Canadian service provider or buyer declares bankruptcy, two partners at McMillan Binch provide suggestions about what to do.
The Trust Factor
Chelsea Yost, Business Writer
Hill Holliday, a marketing firm, wanted to outsource its employee time management. It liked the ASP solution. But first it had to make sure the provider it selected had financial stability.
Outsourcing Helps Worldspan Travel in the Customers’ Shoes
Outsourcing Center, Bruce McCracken, Business Writer
The holiday travel period was 60 days away. Worldspan, an on-line technology provider for the travel industry, needed to better monitor its Web performance. A service provider ramped up a solution in 60 days.
Can you Overdose on Outsourcing?
Outsourcing Center, Kathleen Goolsby, Senior Writer
How can you ensure your outsourcing service provider effectively interfaces with all your other vendors? We looked at proactive and reactive maneuvers to ensure all suppliers work together to meet the buyer’s objectives.
How to Win the Pharma Sales Force Scrimmage
Outsourcing Center, Kathleen Goolsby, Senior Writer
There’s a new help desk capability for pharmaceutical companies seeking expert services and lower costs in an offering from Getronics and Everest Field Technologies, which combines campus and field sales support.
Outsourcing Disaster Relief
Katherine Swarts, Business Writer
After 9/ll, people from all over the world sent contributions to the Twin Towers Fund to help the families of the fallen. Outsourcing was the fastest way to handle non-core aspects of disaster relief. OPI, a Manhattan-based service provider, volunteered to provide the fund’s accounting.
Connecting the HIPAA Dots
Outsourcing Center, Kathleen Goolsby, Senior Writer
Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.