How British Petroleum Began Using Outsourcing to Make its Dreams Come True
Outsourcing Center, Kathleen Goolsby, Senior Writer
Learn why BP believes this outsourcing relationship may be the single most successful deal it has ever done.
Research & Insight
Business Challenge
Colombian Risk
Outsourcing Center, Kathleen Goolsby, Senior Writer
BP’s motivations for outsourcing were classic, and Getronics has surpassed those needs. Even so, the highly effective risk/reward pricing scheme is a powerful influence on the remarkable success of this relationship.
All or Nothing at All: An Outsourcing Drama of Contrasting Characters
Outsourcing Center, Kathleen Goolsby, Senior Writer
Just knowing the objectives you want to achieve by outsourcing is not enough. You have to build a strong relationship. Here’s the story of innovative first steps taken to ensure the Bank had the right partner and that the parties won’t be having any tug-of-war incidents.
BPO Business Blueprint for 2002
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Economic pressures in a down economy ignited a renewed interest in BPO. That flared into a bonfire of interest in finance and accounting outsourcing.
Buyers Ready For Business Transformation Outsourcing
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The BPO market is exploding as companies seek help in improving their business performance in a tough market.
BPO Suppliers Face Renegotiation
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
In addition to trying to do business in a tough economy, BPO suppliers are facing another challenge: a wave of renegotiations. Buyers want to slim down their service offerings.
BPO Buyers Seek Stable Suppliers
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
When the dotcoms turned to dot bombs, buyers decided they wanted a supplier with staying power. Today outsourcing buyers wants process, technology and stability.
2001: The Year of the Global Suppliers
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Startups crated while the traditional IT suppliers had a very good year.
‘Hard’ Market Makes Outsourcing an Easy Decision
Chris Pryer, Business Writer
Insurance companies are expecting a boom in business. Outsourcing will help them meet the increased demand.
Hesitant IT Buyers Becoming Converts
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Companies work with their suppliers to aggressively reduce costs.