Research & Insight

Webinars

How to Transform Quality Care by Strengthening IT Infrastructure

Jimmy LaRose, Senior Managing Partner, OutsourcingCenter

There will be valuable insights shared by a former COO and a current CIO on such topics as: Value Based Purchasing Population Management Building a Cost Effective IT Infrastructure Patient Safety Underlying it all is a health information technology system.  Our two guest speakers realized they needed a strategic partner to help them.  After going …

How to Launch Successful HRO Initiatives Using Proven Processes by a BPO Innovator

Outsourcing Center, Staff Writer

How can CPOs effectively make the right choices in selecting a solution that supports multiple geographies, languages, and aptly balance strategic big-picture directives with tactical resilience in prioritizing the new era customer-experience sentiment(s)? Furthermore, how can a BPO provider manage HR activities on a global scale without losing control in a multi-service environment? The CRM Contact …

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