Outsourcing Center, Kathleen Goolsby, Senior Writer
Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits — value far beyond the IT infrastructure.
Outsourcing Center, Bruce McCracken, Business Writer
The holiday travel period was 60 days away. Worldspan, an on-line technology provider for the travel industry, needed to better monitor its Web performance. A service provider ramped up a solution in 60 days.
Outsourcing Center, Kathleen Goolsby, Senior Writer
There’s a new help desk capability for pharmaceutical companies seeking expert services and lower costs in an offering from Getronics and Everest Field Technologies, which combines campus and field sales support.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.
Outsourcing Center, Bruce McCracken, Business Writer
A fast-growing car rental agency in London heavily dependent upon eCommerce found outsourcing to an MSP was the best way to ensure reliability.
Outsourcing Center, Bruce McCracken, Business Writer
Here’s an outsourcing nightmare: Your applications support provider declares bankruptcy as you’re trying to prepare your year-end financials. Read how one buyer handled the situation. The end result: a new outsourcing relationship with even greater value.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Peter Bendor-Samuel reflects on ITO outsourcing in 2002. His take: service providers are under price pressure because of increased competition from offshore suppliers and new potential powerhouses created by acquisitions. Then, he predicts what will happen in 2003.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Word of mouth in the healthcare industry has spread the message: outsourcing is the best medicine to address costs and government regulations.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Five trends are reshaping ITO. Hot new markets and business transformation outsourcing are two of the major trends altering the landscape.
Outsourcing Center, Kathleen Goolsby, Senior Writer
With competition on all sides, banks have to invest in enabling technologies to stay current. Yet this economy dictates that they cut costs, too. The only way to do both is to outsource.
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