Explosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Global Service Delivery
Insurance Carriers, Take Note: Explosive Growth Is No Accident
Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and…
Reducing Costs While Improving Patient Safety
How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business…
Leading Reasons to Outsource Your IT Services
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
New Buyer Demands and SMAC Are Changing Both Providers and BPO | Article
BPO, the outsourcing constant, is continually changing. Here’s the constant: Service providers in 2014 “have…
Latin America Growing As an Outsourcing Market—Especially for Real Estate | Article
Outsourcing buyers and service providers are now shining a spotlight on Latin America. “It’s been…
Six Ways BPO Looks Different | Article
The BPO landscape is changing as fast as the colors on the leaves as summer…
Top Five Reasons for IT Directors to Outsource IT Services | Article
Fear of surrendering control is probably the main factor holding many IT directors back from…
Signing a Foreign Trade Agreement Made Colombia Outsourcers More Welcome in the US Market | Article
By 2013 most American companies understand and appreciate the value of offshoring. Since the Indians…