Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
When Catapult entered the scene, the GSA had 39 vendors, 12 versions of its e-mail client, and 15 help desks. Each of the 11 regional offices provided its own IT infrastructure services with differing data security standards. Today, GSA has one IT contract and a consolidated infrastructure. Plus, outsourcing has saved American taxpayers $15 million a year.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing Center studied cost-reduction data from the 2009 Outsourcing Excellence Awards program. This article discusses the findings from that study including trends in provider selection criteria, factors that led to cost reduction, and the buyers’ use of funds produced by the cost-reduction efforts.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Adding scope to an outsourcing contract, whether it occurs before contract end or at the scheduled time for renewal, is a tactic that makes the deal more mutually beneficial over time. Outsourcing Center studied 92 relationships to identify the drivers for adding scope. The study also identified a key factor in enabling the scope-expansion decision.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Why do some buyers decide to renew their outsourcing contracts early before the term expires? Outsourcing Center studied 92 relationships to identify the drivers for early renewals. The study also revealed top qualities of providers appreciated by buyers in early-renewal deals.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It’s cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.
Outsourcing Center, Kathleen Goolsby, Senior Writer
How are the unemployment statistics and other challenges in the current U.S. economic downturn impacting companies’ efforts to find and capture job candidates? What are the trends regarding retention? What is a crucial component of a corporate recruiting strategy these days? RPO firm Hyrian conducted a study and shares the findings, its corresponding insights, and examples of success in hard-to-fill positions.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Not all logistics services are the same. Many do not pick up loose items and lack the capability to create specialized crating for hi-tech equipment and other costly items delivered worldwide. Here’s what two companies found when they went searching for the best deal in logistics services for their products.
John Harney, Business Writer
When the government agencies award a contract to IT vendors, they expect them to ramp up staff in a hurry. But carrying staff to potentially service a big contract is as cost-prohibitive as maintaining a large human resources department. That was the challenge for EMCO Technologies, a small Louisiana IT company. It hired Administaff to pick up the HR load so it could land more federal contracts and expand nationally.
Outsourcing Center, Kathleen Goolsby, Senior Writer
If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How do you hire 1,000 human resource employees ASAP when you’re the untested new kid on the block? That was the challenge Visteon Corporation faced right before Ford spun off the automobile parts manufacturer. Manpower Business Solutions helped the newcomer fill its roster and cut its time to hire 50 percent.
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