The Reach of Risk in Financial Services
Outsourcing Center, Kathleen Goolsby, Senior Writer
Worldwide trends in mitigation of market and operational risks in financial services institutions.
Research & Insight
Industry
Outsourced Special Investigation Unit Solution for Insurance Fraud
Outsourcing Center, Kathleen Goolsby, Senior Writer
How to handle insurance claims investigation with expertise and cost-effectiveness.
Business Process Outsourcing Under Sarbanes-Oxley: Challenges and Complexities
Robert Gareis, Partner, Baker & McKenzie
You’ve outsourced finance and accounting functions. But the Sarbanes-Oxley Act says management is responsible for the veracity of the numbers. How do both parties stay clear of the dreaded 404 provision, which guarantees three squares at Club Fed? Attorneys Robert Gareis and Michael Mensik of Baker & McKenzie share some thoughts.
HR Outsourcing: Where It Needs To Go
John Harney, Business Writer
Gartner says 85 percent of American companies will have outsourced some portion of HR by next year. Here’s what’s happening in this dynamic sector of BPO.
HRO’s Experts Share Best Practice Tips for HR Outsourcing Initiatives
Outsourcing Center, Kathleen Goolsby, Senior Writer
Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.
Required Reading on the Realities of Business Transformational Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.
Negotiating Residual Information Provisions in IT and BPO Transactions
Brian R. Suffredini, Attorney, Mayer, Brown, Rowe & Maw LLP
Outsourcing requires the buyer to share sensitive information with the supplier. How do both parties handle the use of this residual information? Brian Suffredini of Mayer, Brown, Rowe & Maw shares hints to protect both parties and still make the relationship work.
New Outsourcing Law Readies Japanese Companies for Global Pharmaceutical Markets
Janet Lowenbach, Business Writer
A new law in Japan will permit pharmaceutical companies to outsource 100 percent of their processes. Read how this will affect the Japanese pharmaceutical industry.
Outsourcing an Intranet Builds Real Value for Realtor?
Outsourcing Center, Bruce McCracken, Business Writer
Residential Realtor Keller Williams® is in a hyper growth mode. It wanted to attract young brokers, who expect cutting edge technology. The broker outsourced an intranet, which acted as a magnet and made the document-driven transactions easier.
Buyer’s Guide to Business Transformational Outsourcing Essentials
Outsourcing Center, Kathleen Goolsby, Senior Writer
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.