Outsourcing Center, Kathleen Goolsby, Senior Writer
This outsourcing partnership started an entirely new industry that’s now a significant source of revenue for both parties. It’s an unparalleled story of what can be achieved through innovative outsourcing partners.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
It’s our privilege again this year to relate to you the stories of nine exceptional outsourcing relationships.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Learn why BP believes this outsourcing relationship may be the single most successful deal it has ever done.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Companies let go of integral processes because they realized they only needed to outsource the transaction part of the process that is routine and repetitious.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing IT improves business processes to help buyers remain competitive.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
IT suppliers are entering the BPO world. Compaq has created an unusual offering melding the two.
Brad L. Peterson, Partner, Mayer Brown LLP
Brad Peterson discusses current thinking on energy management outsourcing contracts.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Boeing discovers outsourcing is the Rx for health administration.
Outsourcing Center, Kathleen Goolsby, Senior Writer
As the world increasingly becomes defined by technology, Drexel University (DU) is committed to driving innovation and being a leader in technological advancements. Drexel stays in the headlines, having created a number of nationwide firsts. In November 2000, its 62-acre campus became the first major 100% wireless university in the U.S. Other firsts include distribution of speech recognition software to all students and staff, the nation’s first online techno-MBA and an online affinity bank. DU students and faculty have access to a wide array of information technology (IT) resources and support services.
Joyce Ahlering
Outsourcing operations themselves do not vary greatly across national borders. But multinational outsourcing efforts are often challenged by geographic distance and differences in national laws and customs. Sodexho Alliance, whose services range from Paris’s Seine River cruise catering to prison cafeteria staffing, has overcome those hurdles. The company finalized its merger with the former American hotel group Marriott on June 18th, 2001 to make Sodexho Alliance a global outsourcing model.
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