The Coming Sea Change in Offshore IT
Stephen Dunn, Principal, Everest Group
Using an offshore service provider can be a daunting task. Stephen Dunn describes the options for both buyers and service providers.
Research & Insight
IT Applications
Insurer Quotes Rates from Palm of its Hand
Chris Pryer, Business Writer
The CEO of GSA Insurance wanted to do something no insurance company had done before: provide accurate quotes at the customer’s home. Outsourcing made that a reality.
CPOE Odyssey
Outsourcing Center, Kathleen Goolsby, Senior Writer
CPOE is the new buzzword in health care outsourcing. El Camino Hospital \x0d\x0ainstalled a CPOE system in 1969. This case study explains CPOE’s evolution.
(i)Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.
(i)Structure Creates Model to Chart IT Outsourcing Performance in Information Technology
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.
(i)Structure Creates Model to Chart IT Outsourcing Performance
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.
Innovative Hardware Eliminates Wireless Risks
Outsourcing Center, Kathleen Goolsby, Senior Writer
Imagine having a fully transportable, fast-speed, secure, wireless network that can immediately operate anywhere in the world. Predictions that such technology is still next generation are now history, and both government and commercial organizations are making a beeline for the system known as UNIPOP
ASP and ERP: A Great Fit
Outsourcing Center, Kathleen Goolsby, Senior Writer
Having doubled its size in one year, Rural Cellular Corporation found it had outgrown its human resources and financial services applications. Outsourcing its hosting and applications to an ASP solved the problem.
No Dress Rehearsals
Outsourcing Center, Kathleen Goolsby, Senior Writer
What makes an outsourcing relationship work? A perfectly executed contract is NOT the answer. An outsourcing arrangement is a long-term relationship whose expectationss and attitudes must be realistic. Here’s how to do it right.
The Critical Success Factor of Managing Growth
Outsourcing Center, Kathleen Goolsby, Senior Writer
BP, one of the world’s largest companies, considers it a best practice to outsource as many non-core processes as possible. But outsourcing HR was considered a crucial component of its organizational transformation. Here’s the story of how a groundbreaking deal successfully achieved objectives.