Outsourcing: Dynamo for Transformation
Outsourcing Center, Kathleen Goolsby, Senior Writer
Total integration after mergers/acquisitions is difficult to achieve…but IBM knows how to do it, no matter how complex it appears to be.
Research & Insight
IT Applications
Don’t Skip on the Details
Greg Short, Counsel in the Los Angeles office of Shaw Pittman LLP
Don’t shortchange the exhibits in your outsourcing contract. They contain the core of your outsourcing agreement, including the price of services and your service level agreements.
Rx for Secure Patient Data Collection
Jerri L. Ledford, Business Writer
Outsourcing patient data must satisfy a hospital’s stringent security requirements. One ASP has developed a prescription for protecting patient data on the Web.
HR Outsourcing Revenues Grew 65 Percent In 2001
Outsourcing Center, Bruce McCracken, Business Writer
IDC reports HR BPO outsourcing revenues grew 65 percent last year. (That’s not a typo.) Read why.
Everdream Wins Gold Medal from Special Olympics
Outsourcing Center, Bruce McCracken, Business Writer
The Special Olympics of Texas stages 200 events a year. It needed a 24/7 Internet presence to communicate with its 27,000 participants. Everdream made that a reality.
Information Security in Outsourcing Agreements
Brad L. Peterson, Partner, Mayer Brown LLP
Information security is becoming extremely important in today’s uncertain world. Suppliers have access to your very crucial information. Learn how to protect company secrets in your outsourcing contracts.
Gung-Ho for More Than Vanilla
Outsourcing Center, Kathleen Goolsby, Senior Writer
What’s a company to do when it has the business but not the resources to do it? Here’s the story of a deal that looked impossible at first…until it was outsourced to an ASP.
Trail Carvers:Outsourcing’s Role in Moving Companies Beyond Their Potential
Outsourcing Center, Kathleen Goolsby, Senior Writer
Find out how an effective outsourcing relationship enables a very small insurance wholesale business to compete cost-effectively with large, powerful insurance companies.
Landmark Outsourcing Arrangement Creates World-Class Solution for Scottish Schools
Outsourcing Center, Kathleen Goolsby, Senior Writer
All the steps to building a win-win outsourcing relationship are taken upfront before the contract is signed. This relationship truly is exemplary in illustrating how to construct and manage a world-class, notably successful outsourcing relationship.
Presenting the 2002 Editor’s Choice Awards
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
It’s our privilege again this year to relate to you the stories of nine exceptional outsourcing relationships.