IT Applications Archives

E-Government: From Standing in Line to Going Online

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Every year American individuals and businesses complete about $600 billion worth of transactions with the local, state and the Federal governments, excluding their various tax payments. To date, less than one percent of those interactions occur on-line, according to Adrian Moore, director of privatization and government reform for the Reason Public Policy Institute, a Los Angeles-based think tank that studies government management. But, like death and taxes, you can be sure that percentage will increase.(outsourcing)

Power to the People: How Taxpayers Are Influencing E-Government

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

An interstate truck driver crosses 30 states and needs to be licensed in each state. Now he has to apply 30 times to 30 different states, filling out the same or similar forms each time. Why can’t the driver go to a Web site on a trucking industry portal and call up one form? There, he fills out his personal information and types in a credit card number and expiration date. Then he simply checks the states he wants to obtain a license from. Six weeks later the licenses arrive in the mail..(outsourcing)

‘E’ for Effort, Efficiency and E-Texas

Steve Gust

Like everything else in the Lone Star state, e-government in Texas has some king size ideas on serving the public with cost savings for the taxpayer. Bill Eggers, who is staff director of e-Texas for the Comptroller’s office, sees the online trend leading to a permanent outsourcing partnership with the private sector….(outsourcing)

Outsourcing Alliances in a Knowledge-Based Economy

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The emergence of the new economy is likely to drive outsourcing in new directions. The ability to manage alliances may be the key to outsourcing success in a knowledge-based economy. That’s how Robert Klepper reads his crystal ball. Klepper, a professor at the School of Business at Southern Illinois University’s Edwardsville campus, and Wendell Jones authored Outsourcing Information Technology, Systems and Services……

The Pitfalls in Becoming a BPO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

ASPs have proven they are an efficient and cost effective way to share expensive applications. The most successful ASPs have made customer service a bedrock of their business. So it’s natural when a good client asks an ASP to help take on a related business process, the supplier wants to agree.

Seamless International Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The buyer and the supplier are just five hours apart by car. But from a business standpoint, they couldn’t be farther apart. The customer’s management grew up in capitalist western Europe. The suppliers’ formative years were spent in Communist eastern Europe. How do you fashion an outsourcing relationship that works?

Email, Not Phone Home

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Today cybercafes allow the kinder to email home from anywhere. Ryan Byrne formed Globe Drifters in September, 1999, to make it even easier for student travelers to keep in touch…

ERP Ties All Systems Together

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The two Brits were lured by the siren call of the constant sunshine. Bahad and his partner started Dataforce Corporation in 1993 as a marketing vehicle for their Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) consultancy…

Getting Ready For Tomorrow

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Dr. Han T. M van der Zee doesn’t own a crystal ball. Yet the director of the Nolan Norton Institute in De Meern, the Netherlands conducts research to predict the future. Companies look to the Institute to help them determine what they have to do now to get ready for tomorrow.

Just Arrived

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Government Accounting Standards Board (GASB) is responsible for establishing accounting principles for governmental agencies. The GASB Statement 34 redefines the basic financial reporting framework that governmental agencies currently use, requiring them to conform to accrual accounting. It also requires infrastructure asset valuations to be included in the financial statements of the reporting agency.

Research & Insight

IT Applications

E-Government: From Standing in Line to Going Online

Power to the People: How Taxpayers Are Influencing E-Government

‘E’ for Effort, Efficiency and E-Texas

Outsourcing Alliances in a Knowledge-Based Economy

The Pitfalls in Becoming a BPO

Seamless International Outsourcing

Email, Not Phone Home

ERP Ties All Systems Together

Getting Ready For Tomorrow

Just Arrived

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