Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
American retailers want to comply with the No Sweat Initiative, which guarantees humane work conditions and forbids children under 15 to work. How do you comply if you import goods from around the world and don’t want to visit every factory? Answer: you outsource.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Real estate costs typically are the second biggest overhead expense after payroll. Outsourcing the lease audit function can save money and even save the business.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A new study by the Conference Board and Accenture HR Services discovered four forces came together in 2004 to encourage governments to outsource HR. Here’s what’s happening.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Concluding our five-part series on what causes outsourcing arrangements to fail, we look at the picture from the opposite corner–the keys to success–with advice from 68 buyers and providers that achieved even more value outcomes and higher ROI than they anticipated at the outset.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Hydro One hired Capgemini to implement its aggressive business plan. Then government regulations changed and the utility turned to Plan B. Read how Capgemini’s flexibility in the face of change helped the utility adjust to its new conditions
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
An energy bill is a gold mine of information. SourceNet not only pays the bills but analyzes the data to unlock significant savings and to devise a plan to utilize energy more efficiently.
Outsourcing Center, Kathleen Goolsby, Senior Writer
In the midst of nationwide high levels of customer dissatisfaction with their utilities companies, one company has a goal to be the best service provider in the US by 2007. They’re well on the way, having exceeded their internal targets for 2003. This is the story of how they did it–by using an outsourced solution to improve employee performance.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The difficulties of deregulation have caused electric utilities to focus once again on their core task: keeping the lights on. A new Conference Board study sheds some light on how HR outsourcing is reducing costs and providing the time to focus on strategy.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Some operating models clash with outsourcing’s ability to achieve objectives. Here’s a different approach, a more holistic model focused on organizational culture and behaviors. CSC is using it and experiencing notable successes!
Jon F. Doyle, Attorney, White & Case LLP
Jon Doyle of White & Case shares six key provisions that any outsourcing agreement should have to help mitigate unavoidable problems when offshoring.
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