City View: Mayor Declares Outsourcing is the Way of the Future
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of how to move beyond internal limitations and going in circles through outsourcing.
Research & Insight
Vendor Management
Power Implant: Outsourcing… or Insourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of what happens when two organizations buy into a strategic outsourcing vision together.
Joint Resolution: City Falls for Outsourcing, the Ultimate Makeover
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of what happens when excellence comes to town on outsourcing’s winds of change.
Collaboration Wins: Removing ‘Risk’ from Calculated Business Risks
Outsourcing Center, Kathleen Goolsby, Senior Writer
A story of following important, fundamental steps in outsourcing to create business opportunities and a climate for change.
‘We, Inc.’ or Side Show?
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing’s outcomes reflect both parties’ commitment and shared visions. Those are are enabled by a personalized communication approach that extends well beyond the executive level and beyond the contract.
IDC Report Finds Canadian Executives Outsource For Business Change
Outsourcing Center, Bruce McCracken, Business Writer
An Accenture-sponsored IDC study discovered cost was now not the major factor in deciding to outsource. Canadian firms cited business transformation as the overwhelming reason.
‘Beat the Hell Outta the Supplier’ Negotiation Styles
George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP
Attorney George Atis believes contract negotiation styles should change. His vision of a more collaborative style can cut months from the negotiations and provide more harmony after the lawyers go home.
Outsourcing Boosts Revenues 60 Percent in Six Months
Outsourcing Center, Bruce McCracken, Business Writer
Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.
Converting the Managers Makes Self-Service HR Work
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
BASF employees like self-serve HR. But getting the managers to use the system was another matter. When they did, they finally had time to tackle strategic tasks.
Why Outsourcing Your EDI Initiative is an Effective Strategy
Outsourcing Center, Kathleen Goolsby, Senior Writer
Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits — value far beyond the IT infrastructure.